Leave a Review MyAlice
Amazing!
Customer support for your online stores never been so easy!@aiyaz7066
MyAlice
E-commerce Helpdesk
Free
Details about MyAlice
- Released
- Updated
- iOS Version
- Age Rating
- Size
- Devices
- Languages
Features
Developer of MyAlice
- Versions
- Price History
- Description
- FAQ
Version History of MyAlice
1.4.8
September 19, 2024
We’ve updated our app with some new API endpoints and resolved bugs in the conversation feature for a smoother user experience. Enjoy improved performance and reliability as you engage with your customers. Thank you for your feedback and support as we continue to enhance our services!
More1.4.7
September 10, 2024
Fixed the bug that caused incorrect data rendering in the feed response view.
1.4.6
August 30, 2024
In this update, we addressed key issues to enhance user experience. We fixed a bug causing inconsistent time displays in the ticket queue for accurate representation. Users can now open document files directly from the navigation drawer, streamlining access. Additionally, we restricted carousel template access through the chat box, improving functionality and navigation for a smoother app experience.
More1.4.5
July 16, 2024
We've enhanced the customer information feature and redesigned the user interface based on preferences. Users can now choose to view conversations either on the left or in a left-right format. Consecutive messages are now shown in threads for a better conversational experience. Additionally, WhatsApp users can now send documents up to 50MB. Several bug fixes have also been implemented to improve overall performance.
More1.4.4
June 24, 2024
Fixed an issue that occurred during the customer information update.
1.4.3
June 24, 2024
We are excited to announce the latest updates and improvements: Enhanced Sorting: Filter channel options are now sorted according to platform priority, providing a more intuitive user experience. Bug Fix: Resolved an issue that occurred when updating customer information, ensuring smoother and more reliable data management. Increased File Size Limit: Users can now send video files up to 7MB, an increase from the previous 5MB limit, allowing for more extensive content sharing. Thank you for your continued support and feedback.
More1.4.2
June 6, 2024
Exciting features are now live! Check out our WhatsApp templates with images, enhancing your WhatsApp messaging interactions. View private replies directly in the Facebook Messenger channel. Full customer profiles are also accessible, providing deeper insights. Plus, seamlessly create support tickets for both email and WhatsApp right from your inbox. Update now for a smoother, more integrated experience!
More1.4.1
May 2, 2024
Admin-specific message replies enhance chat management. Set Video & Document header inputs for personalized touch. Direct previews of sent media in chats. Boost engagement with 10 customizable quick-reply buttons. Fixed: Chat freeze from Saved Replies & iOS download glitches. Removed extraneous Dart notifications for a cleaner experience. Upgrade for seamless communication!
More1.3.1
February 5, 2024
Welcome to our latest update! Exciting enhancements: Pinning important tickets for easy access. Clutter-free email message views. New library for smoother updates. Enhanced user experience: Separate screens for WhatsApp templates and saved replies. Increased WhatsApp video file limit to 16MB. Bug fixes for smoother functionality.
More1.3.0
January 16, 2024
Hello All, We have come with some new features for the First release of this new year. We assure, its first of the many important releases. Belated Happy New Year to you all. 1. Custom Mail- We have introduced email ticket management from mobile app after launching it in web. Now you can reply and manage clients through email channels. 2. Empty state view of Saved Reply and Message Template- Its a minor UI change for better user experience. 3. Improvement of time format for Feed Conversation: A minor UI change to anticipate the sent time in a better way.
MorePrice History of MyAlice
Description of MyAlice
Manage e-commerce customer support anytime anywhere with MyAlice mobile app. Reply to customers across all your social media channels, live chat and e-commerce from one shared inbox, manage your WooCommerce & Shopify orders, have your customer data displayed while you chat with your customers, and many more.
ALL YOUR CONVERSATIONS AND ORDERS IN ONE INBOX
Connect all your customer support channels on MyAlice. Now wherever your customers reach you — be it Facebook, WhatsApp, Instagram, or your website —find all your conversations and e-commerce orders under one app.
CUSTOMER SUPPORT ON THE GO
Reply to your customers from the comfort of your bed, sofa, or hammock (?) The possibilities are endless.
SEAMLESS TEAM COLLABORATION
Assign, reassign or resolve tickets from your phone in real-time, leave private notes, and save customer attributes to make team collaboration easy-peasy.
CUSTOMER DATA AT YOUR FINGERTIPS
Find all you need to know about your visitors — customer details, order history, lifetime summary, and product interactions, to support effectively.
RESPOND FASTER WITH CANNED RESPONSES
Save your most used responses as canned responses and reuse them as you go.
ABOUT MYALICE
MyAlice is your go-to conversational tool stack. Find everything you need to chat with your customers anytime anywhere with:
- Multichannel helpdesk with all your social channels and live chat.
- Order management tools with powerful e-commerce integrations.
- Customer support automation with AI chatbots designed for e-commerce.
- Advanced customer analytics, daily reports, and agent performance tracker to optimize your support experience.
We'd love to hear your feedback. Anything you want us to add or improve? Let us know on your preferred social channel because we have all of them connected on MyAlice.
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MyAlice: FAQ
Is MyAlice software compatible with iPad devices?
Yes, MyAlice is iPad-friendly.
Who launched the MyAlice app?
The app was developed by Alice Labs Pte. Ltd..
What minimum version of iOS does MyAlice need?
The minimum iOS requirement: 13.0.
What do users think of the MyAlice app?
The MyAlice app has a consumer rating of 5 and gets a lot of positive feedback.
What genre is the MyAlice app?
The App Category Of Myalice Is Utilities.
What’s the latest version of the MyAlice app?
The latest version of MyAlice is 1.4.8.
When did the last MyAlice update come out?
The latest MyAlice update was released on October 5, 2024.
When did MyAlice get launched?
The MyAlice app originally came out on February 6, 2023.
What content advisory rating does MyAlice have?
MyAlice doesn’t contain potentially objectionable material and is rated Alice Labs Pte. Ltd..
What are the languages supported by the MyAlice app?
Currently, MyAlice supports American English.
Does Apple Arcade provide access to MyAlice for its subscribers?
No, MyAlice is not featured on Apple Arcade.
Can users make in-app purchases in MyAlice?
Unfortunately, users cannot make in-app purchases within MyAlice.
Is MyAlice designed for Apple Vision Pro integration?
Sorry, MyAlice is not designed for integration with Apple Vision Pro.
Does MyAlice incorporate ads within the app?
No, MyAlice does not incorporate ads within the app.
Screenshots of MyAlice
