Confusing points
The app works fine, but after an update I lost all my reward points and didn't earn any more after placing an order. It says "earning points just got easier," but I don't think it's easier if it isn't a functional system.
My favorite restaurant in Austin
Chi’Lantro packs an amazing punch with their fresh and innovative food options!
The fact they have a rewards app that is easy to use makes them above competition and one of the best food chains in ATX!
The fact they have a rewards app that is easy to use makes them above competition and one of the best food chains in ATX!
Awesome
This app makes it easier to save favorites meals and such, earning point is easy if you’re a frequent eater here lol. The establishment never gave me problems with missing ingredients, or lack or portions.
Unusable (Instant Crash)
This app instantly closes every time I try to open it, even after restarting my phone. Brand new install, first time trying to use this app. Online ordering through their website is more reliable at this point.
Home address for what?
Installed. Asks me to sign up. Home address is required field. Nope. Why would you need that in this day and age of privacy? Uninstalled.
Great app with a bug
Overall the app works very well and is convenient for ordering food ahead of time. As a regular customer, I love getting the rewards for a highly discounted meal every now and then.
There is a bug where if you save your credit card information and buy food from location A, the credit card info will only stay saved as long as you continue to purchase from location A. If you switch to location B or any other location, the transaction will fail and you have to go in and put your credit card information again. This doesn’t make the app unusable, but it’s really inconvenient having to enter my credit card information over and over again each time I pick up from a different location. If it wasn’t for this one issue I would give the app 5 stars!
There is a bug where if you save your credit card information and buy food from location A, the credit card info will only stay saved as long as you continue to purchase from location A. If you switch to location B or any other location, the transaction will fail and you have to go in and put your credit card information again. This doesn’t make the app unusable, but it’s really inconvenient having to enter my credit card information over and over again each time I pick up from a different location. If it wasn’t for this one issue I would give the app 5 stars!
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Great if rewards feature was not broken.
Redeeming a reward is useless since it does not appear on the checkout page where you can actually apply the reward. I have a reward but my checkout page says “no rewards found” despite it being present in the rewards page. Because of this, this app feels meaningless.
Love the app
I’m happy to see this
