I recently bought standard, then premium. I deleted the app, and reinstalled it but I didn’t have premium but i did have standard. I tried restoring purchases, but it didn't work and didn't do anything and it took 5 minutes just to load. I also have some recommendations, please add more Paleozoic animals, and add insects! And more Cenozoic animals! Overall, im pretty upset because I wasted $30 dollars on premium but I cant even restore it.
Update: I still can’t restore my purchases and restoring is very time consuming because it doesn’t even work. Please fix this.
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Developer Response
Dear 3D Dinopedia User,
We are sincerely sorry to hear about the difficulties you've encountered with restoring your premium subscription. Please be assured that all purchases are securely stored by the App Store, so there is no need to worry about the loss of your premium status. We recommend trying to press the "restore purchases" button in the settings once more. Simultaneously, our development team has been notified of this issue and is currently reviewing it. Should we find any bugs, we will promptly address them, ensuring that everything functions correctly with the next app update. Rest assured, all purchases are securely stored with Apple, and we are committed to resolving this issue for you.
Regarding your suggestions to add more Paleozoic animals, insects, and additional Cenozoic animals, we are excited to inform you that we are already in the process of developing a new version of the app. This update will feature a new design and include even more prehistoric vertebrates and invertebrates, along with a massive update to our articles on the greatest paleontologists. We are thrilled to expand our content and provide you with an even richer experience.
Thank you for placing your trust in our product. We are dedicated to continuously improving and updating 3D Dinopedia to meet and exceed the expectations of our users. Your feedback is invaluable to us, and we are eager to bring these exciting updates to you soon.
Best regards,
The 3D Dinopedia TeamAny more official updates Of scientific accuracy Like strengths, speed, stamina, endurance, intelligence, resilience Trex still needs little improvement The scales are too big, and the teeth looks a lot like snake teeth to me Just adding will these qualities be adding into app?? It’s been 2 months :( I’m sorry I did pay I believe 20$ any chance anything truly exciting coming along that will be fun Maybe documentary video
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Developer Response
Hello Gian9456,
Thank you for reaching out and for your continued support of 3D Dinopedia! We truly appreciate your enthusiasm and your keen observations regarding our representations of dinosaurs, particularly the T-rex. Your feedback is invaluable to us as we strive to enhance scientific accuracy and overall experience within our app.
We're excited to inform you that our team is currently hard at work on a major update that promises to bring a wealth of new features and content to 3D Dinopedia.
Additionally, we are in discussions with several paleontologists who are planning upcoming expeditions to uncover new fossils. These conversations are aimed at potentially collaborating to create a documentary video that captures the thrilling process of paleontological discovery. If we reach an agreement, this will allow us to offer an immersive experience, providing a unique glimpse into the work that goes into understanding these magnificent creatures. While these plans are still in the early stages, we are optimistic about the possibility of bringing such an innovative feature to our users.
We understand the anticipation and desire for new content, and we're working diligently to ensure that the next update not only meets but exceeds your expectations. Your investment in our app is something we don't take lightly, and we're committed to delivering an experience that is both educational and exhilarating.
Thank you for your patience and your passion for paleontology. Please stay tuned for more updates as we progress with these exciting developments.
Warm regards,
The 3D Dinopedia TeamPLEASE ADD CAMBRIAN LIKE OTTIOA PLZ
Developer Response
Dear user, We're excited to announce that we're in the process of expanding our collection to include an invertebrates library, which will feature a wide array of creatures from different geological periods, including the fascinating Cambrian period. This new addition aims to offer a comprehensive look into the diversity and complexity of life forms that have inhabited our planet, with a special focus on the invertebrates that played pivotal roles in the Earth's biological history.
Our team is dedicated to curating a detailed and scientifically accurate representation of these creatures, from the well-known Cambrian explosion species, such as the intriguing Ottoia, to lesser-known invertebrates from various epochs. This effort is part of our ongoing commitment to enhancing our educational resources, providing our users with valuable insights into the evolutionary history of life on Earth.
Stay tuned for updates on the release of this exciting new library. We can't wait to share the wonders of the ancient world with you!Any more official updates Of scientific accuracy Like strengths, speed, stamina, endurance, intelligence, resilience Trex still needs little improvement The scales are too big, and the teeth looks a lot like snake teeth to me Just adding will these qualities be adding into app?? It’s been 2 months :(
I’m sorry I did pay I believe 20$ any chance anything truly exciting coming along that will be fun
Maybe documentary video
Show less
Developer Response
Hello Gian9456,
Thank you for reaching out and for your continued support of 3D Dinopedia! We truly appreciate your enthusiasm and your keen observations regarding our representations of dinosaurs, particularly the T-rex. Your feedback is invaluable to us as we strive to enhance scientific accuracy and overall experience within our app.
We're excited to inform you that our team is currently hard at work on a major update that promises to bring a wealth of new features and content to 3D Dinopedia.
Additionally, we are in discussions with several paleontologists who are planning upcoming expeditions to uncover new fossils. These conversations are aimed at potentially collaborating to create a documentary video that captures the thrilling process of paleontological discovery. If we reach an agreement, this will allow us to offer an immersive experience, providing a unique glimpse into the work that goes into understanding these magnificent creatures. While these plans are still in the early stages, we are optimistic about the possibility of bringing such an innovative feature to our users.
We understand the anticipation and desire for new content, and we're working diligently to ensure that the next update not only meets but exceeds your expectations. Your investment in our app is something we don't take lightly, and we're committed to delivering an experience that is both educational and exhilarating.
Thank you for your patience and your passion for paleontology. Please stay tuned for more updates as we progress with these exciting developments.
Warm regards,
The 3D Dinopedia TeamI didin’t buy it yet but please free all dinosaurs I want the price free so please update
Developer Response
Dear Dinogamer89,
We understand your frustration regarding the pricing model of 3D Dinopedia. We apologize for any inconvenience this may have caused.
If you would like to cancel your purchase and request a refund, here are the steps you can follow:
Open the App Store on your device.
Tap on your profile icon in the top right corner.
Select "Purchased."
Locate 3D Dinopedia in the list of purchased apps and tap on it.
Scroll down to find the "Report a Problem" option and tap on it.
Follow the on-screen instructions to submit your refund request, citing the reason for your request.
Please note that while we strive to provide a positive experience for all users, refund requests are subject to the policies and procedures of the App Store.
We appreciate your feedback and hope to address your concerns in future updates of the app. Thank you for your understanding.
Best regards,
The 3D Dinopedia Development TeamAny more official updates
Of scientific accuracy
Like strengths, speed, stamina, endurance, intelligence, resilience Trex still needs little improvement The scales are too big, and the teeth looks a lot like snake teeth to me Just adding will these qualities be adding into app?? It’s been 2 months :(
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Developer Response
Thank you for sharing your observations and concerns with our 3D Dinopedia. We greatly value your feedback on the depicted characteristics such as strength, speed, stamina, endurance, intelligence, and resilience of the animals featured in our project, as well as your specific notes on the T-rex model, including your points about the scale size and teeth appearance.
Please allow us to explain that our project prides itself on basing its content on the most current scientific data available. The field of paleontology, which informs much of our work, often grapples with uncertainties due to the nature of studying ancient life. Many characteristics of these animals, especially those related to behavior and physiology, are subject to interpretation and educated speculation based on available fossils and comparative anatomy with modern descendants.
The T-rex model, along with the representations of other prehistoric animals in our Dinopedia, is developed under strict scientific guidance, adhering closely to the latest research and paleontological consensus. However, it's important to note that some features, might still be debated within the scientific community. Our commitment is to continuously update our models as new discoveries emerge, ensuring they reflect the most up-to-date understanding of these creatures.
We understand that this approach can sometimes lead to differences between popular perceptions and the scientifically-backed representations we offer. We appreciate your engagement and enthusiasm for accurate and detailed depictions of prehistoric life. Your feedback is crucial for us to improve and refine our work.
Please continue to share your thoughts and suggestions with us. We are dedicated to making the 3D Dinopedia a dynamic resource that evolves with paleontological research, enriching our shared understanding of the ancient past. 🦖🦕🌍Pls free all dinosaur without buying, Pls or else I WILL BE MAD.
Developer Response
Dear Dinogamer89,
We understand your frustration regarding the pricing model of 3D Dinopedia. We apologize for any inconvenience this may have caused.
If you would like to cancel your purchase and request a refund, here are the steps you can follow:
Open the App Store on your device.
Tap on your profile icon in the top right corner.
Select "Purchased."
Locate 3D Dinopedia in the list of purchased apps and tap on it.
Scroll down to find the "Report a Problem" option and tap on it.
Follow the on-screen instructions to submit your refund request, citing the reason for your request.
Please note that while we strive to provide a positive experience for all users, refund requests are subject to the policies and procedures of the App Store.
We appreciate your feedback and hope to address your concerns in future updates of the app. Thank you for your understanding.
Best regards,
The 3D Dinopedia Development TeamMY MOM WILL BE ANGRY WHEN I BUY STUFF I DO NOT BUY IT YET LIKE I SAID MY MOM WILL BE ANGRY WHEN I BUY STUFF PLEASE FREE ALL DINOSAUR THAT COST 0.0 THAT FREE IF YOU DO NOT ADD FREE DINOSAUR UPDATE THAN I WILL BE SUPER MAD!!!!!!!!!!!!!!! SO ADD IT NOW!!!!!!!!!!!!!
Developer Response
Dear Dinogamer89,
We understand your frustration regarding the pricing model of 3D Dinopedia. We apologize for any inconvenience this may have caused.
If you would like to cancel your purchase and request a refund, here are the steps you can follow:
Open the App Store on your device.
Tap on your profile icon in the top right corner.
Select "Purchased."
Locate 3D Dinopedia in the list of purchased apps and tap on it.
Scroll down to find the "Report a Problem" option and tap on it.
Follow the on-screen instructions to submit your refund request, citing the reason for your request.
Please note that while we strive to provide a positive experience for all users, refund requests are subject to the policies and procedures of the App Store.
We appreciate your feedback and hope to address your concerns in future updates of the app. Thank you for your understanding.
Best regards,
The 3D Dinopedia Development Teamwhen I download this app it so good and then I saw dinosaur are locked I think it was a download so I click on and I have to buy I thought I have to download dinosaur without paying money, I click on it then THIS COST 29.99 TO EXPENSIVE BUT IM A KID MY MOM WILL BE ANGRY WHEN I BUY SO PLEASE ADD FREE DINOSAUR WITHOUT THE PRICE, make it 0.0 so that is free and all locked dinosaur are free so add free locked dinosaur or locked dinosaur will have one ad. SO UPDATE IT NOW!!!!!!!!!!
Show less
Developer Response
Dear Dinogamer89,
We understand your frustration regarding the pricing model of 3D Dinopedia. We apologize for any inconvenience this may have caused.
If you would like to cancel your purchase and request a refund, here are the steps you can follow:
Open the App Store on your device.
Tap on your profile icon in the top right corner.
Select "Purchased."
Locate 3D Dinopedia in the list of purchased apps and tap on it.
Scroll down to find the "Report a Problem" option and tap on it.
Follow the on-screen instructions to submit your refund request, citing the reason for your request.
Please note that while we strive to provide a positive experience for all users, refund requests are subject to the policies and procedures of the App Store.
We appreciate your feedback and hope to address your concerns in future updates of the app. Thank you for your understanding.
Best regards,
The 3D Dinopedia Development TeamLike strengths, speed, stamina, endurance, intelligence, resilience Trex still needs little improvement The scales are too big, and the teeth looks a lot like snake teeth to me
Just adding will these qualities be adding into app??
Developer Response
Thank you for sharing your observations and concerns with our 3D Dinopedia. We greatly value your feedback on the depicted characteristics such as strength, speed, stamina, endurance, intelligence, and resilience of the animals featured in our project, as well as your specific notes on the T-rex model, including your points about the scale size and teeth appearance.
Please allow us to explain that our project prides itself on basing its content on the most current scientific data available. The field of paleontology, which informs much of our work, often grapples with uncertainties due to the nature of studying ancient life. Many characteristics of these animals, especially those related to behavior and physiology, are subject to interpretation and educated speculation based on available fossils and comparative anatomy with modern descendants.
The T-rex model, along with the representations of other prehistoric animals in our Dinopedia, is developed under strict scientific guidance, adhering closely to the latest research and paleontological consensus. However, it's important to note that some features, might still be debated within the scientific community. Our commitment is to continuously update our models as new discoveries emerge, ensuring they reflect the most up-to-date understanding of these creatures.
We understand that this approach can sometimes lead to differences between popular perceptions and the scientifically-backed representations we offer. We appreciate your engagement and enthusiasm for accurate and detailed depictions of prehistoric life. Your feedback is crucial for us to improve and refine our work.
Please continue to share your thoughts and suggestions with us. We are dedicated to making the 3D Dinopedia a dynamic resource that evolves with paleontological research, enriching our shared understanding of the ancient past. 🦖🦕🌍
SCAKKTCOFFINBABES20334
Gian9456
Me like dinosaur
Dinogamer89
