This app is a scam. Do not trust this company.
I deposited $1200 USD in BTC into my CryptMi account a week ago.
My first transaction with them.
It did not show up in my account despite over 170 confirmations on blockchain so I contacted them through their ai chat, as there is no way to get a real person.
There is no information on the people who run this company besides the CEO Sergio Arana.
I showed them proof I had made the deposit to the address their app gave me, and the amount deposited.
They said the would escalate the case so I waited to hear back.
Just today I got an email that the BTC had been deposited in my account.
However, they seem to have taken away access to my account so I have no way to access it or even verify that it is there.
My password will suddenly no longer work, though it was worked yesterday just fine. The app simply will no longer work with my account.
However I can create a new account. Which tries to charge my debit card as soon as I open (for supposed verification purposes).
I have already informed apple about this scam and to remove this app from their store.
Do not download this APP!!!
I will be taking matters into my own hands to recover my lost funds.
This never should have been on the Apple Store in the first place.
Apple, take this app off your store, or you will be responsible for cooperating with this company.
They have numerous reviews on google play App Store that all say they are a scam. Review this company and take the app down.
I will not let them get away with taking my money like this.
My first transaction with them.
It did not show up in my account despite over 170 confirmations on blockchain so I contacted them through their ai chat, as there is no way to get a real person.
There is no information on the people who run this company besides the CEO Sergio Arana.
I showed them proof I had made the deposit to the address their app gave me, and the amount deposited.
They said the would escalate the case so I waited to hear back.
Just today I got an email that the BTC had been deposited in my account.
However, they seem to have taken away access to my account so I have no way to access it or even verify that it is there.
My password will suddenly no longer work, though it was worked yesterday just fine. The app simply will no longer work with my account.
However I can create a new account. Which tries to charge my debit card as soon as I open (for supposed verification purposes).
I have already informed apple about this scam and to remove this app from their store.
Do not download this APP!!!
I will be taking matters into my own hands to recover my lost funds.
This never should have been on the Apple Store in the first place.
Apple, take this app off your store, or you will be responsible for cooperating with this company.
They have numerous reviews on google play App Store that all say they are a scam. Review this company and take the app down.
I will not let them get away with taking my money like this.
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Response from developer
We are very sorry to hear that you were not validated in our KYC process. Our validation process includes a forefront technology and our accuracy rate guarantees that users are real. We have received an amazing amount of fraud attempts to get advantage of our service. We are also receiving bad reviews of fraudulent prospects that are not happy because our validation process reject them. Our partnership with top leaders in the industry are a testament of our products and services and we are always willing to help and provide the best solution for our clients. Please connect via Whatsapp by clicking on https://bit.ly/3ltRXii, or email us at support@cryptmi.com with your contact information (email and phone). Thank you for your feedback.
