Live Reviews:
⭐️2.1 / 5
Rating
🙌8
Ratings
📼5 scs
Content
📦~ in 1 month
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Comfort Link

5.6.6

April 30, 2024

- Support Thermally Driven Heat Pump - Bug fix

5.6.3

March 28, 2024

- new Heat Pump Water Heater (HPWH) model supported - ToU pause for 72 hours on products equipped with the updated version of the ToU function, - Download the report of the tariffs uploaded on the product for the time-of-use tariff function
More

5.6.2

March 16, 2024

- Possibility to adjust temperature via +/- buttons in the homepage - Download energy consumption data - New water heater models added to the Demo - Updated energy saving tips for heating products - Bug fix
More

5.6.1

March 15, 2024

- Possibility to adjust temperature via +/- buttons in the homepage - Download energy consumption data - New water heater models added to the Demo - Updated energy saving tips for heating products - Bug fix
More

5.5

December 12, 2023

- Manage the Time of Use (TOU) on compatible HPWH - Unbind products from their account directly within the app. - Demo now includes smart functions for Heating products and Heat Pump Water Heater - Continuous improvements to user experience and interface - Bugfix
More

5.4

November 29, 2023

- Manage the Time of Use (TOU) on compatible HPWH - Unbind products from their account directly within the app. - Demo now includes smart functions for Heating products and Heat Pump Water Heater - Continuous improvements to user experience and interface - Bugfix
More

5.2

September 28, 2023

- Possibility to add "guest" users to control the same water heater from multiple accounts - Introduction of the demo for space heating products and selected electric water heaters - Bug fix and optimizations
More

5.0

June 28, 2023

This app update includes: - Remote control of all Wi-Fi water heaters, whether electric, hybrid, or heat pump - Improved hourly scheduling, now simpler and more intuitive - The new user section, from which profile settings can be accessed
More

4.29

March 27, 2023

- Bug fix and general optimizations

4.28

January 28, 2023

- Bugfix and optimizations

Price History of Comfort Link

Description of Comfort Link

With Comfort Link you manage your home heating and water heater. Would you like to be able to set your home or water temperature anytime, anywhere, with a simple touch? With Comfort Link you can control your boiler, heat pump, hybrid system or water heater in a simple and intuitive way through the app or your voice. By connecting your product you can check energy reports, save up to 25% and get advice on how to optimise your consumption habits*. More benefits for you, more benefits for the planet! If the product malfunctions, the app alerts you immediately. You'll never have a cold home or shower again! Furthermore, with Comfort Link**, your service centre can provide 24/7 assistance, monitor the product and intervene to solve any problems, even remotely! *For heating: comparison between a conventional boiler without programmable thermostat or with constant temperature programming and a condensing boiler with automatic mode, external sensors and control through the Comfort Link app. The savings forecast is based on the average annual consumption for a single-family house of 100 square metres with energy class F radiators located in Milan Comparison between a mechanical round electric water heater with 80 l capacity always on and a Velis EVO Wi-Fi or Lydos Wi-Fi device with 80 l capacity with weekly scheduling thanks to the Comfort Link app. Use case: 4 showers a day, 2 in the morning and 2 in the afternoon. PLUS 8% as declared in 'Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions'. Brussels July 2015 ** Paid service available only for heating products
Show less

Comfort Link: FAQ

Does Comfort Link work on iPad devices?

No, Comfort Link is not compatible with iPad devices.
Ariston SpA is the creator of the Comfort Link app.
Currently, Comfort Link supports iOS 13.0 or later.
The rating of 2.1 out of 5 that Comfort Link has received from users is not great but not terrible either.
Comfort Link Relates To The Utilities App Genre.
5.6.6 is the newest version of Comfort Link.
Comfort Link updated its app on July 7, 2024.
The release date of the app was March 3, 2023.
This app is rated for ages 4 and up, and contains only family-friendly content.
The following list of languages is supported by the Comfort Link app: Catalan, Czech, Danish and 19 more.
No, Comfort Link is not on Apple Arcade.
No, Comfort Link does not support in-app purchases.
No, Comfort Link does not provide support for Apple Vision Pro.

Screenshots of Comfort Link

iphone

More Applications by Ariston SpA

Alternatives to Comfort Link

Reviews of Comfort Link

  • The app is working fine

    At the first app startup after connecting my Am Standard HPW to my home WiFi and adding it to the app, it took a couple of hours to get past the message “product is online, but we are gathering all the information needed to open the home page”. So be patient, it will eventually load and the app will be functional. The scheduling options are excellent. I can’t yet speak to the accuracy of the temp readings or power consumption. It’s great to have wireless access to the heater which is down in a subterranean machine room below the house.

    Developer Response

    Dear User, thank you for your feedback and rating! For any clarification our team is always available at info.connectivity@aristonthermo.com. Kind regards, Comfort Link Support Team
  • Painful app - slow to register. Bad data

    It took 2 days to finally be able to signup in app. Then it took 4 days for data to show up in the app, support said “just wait longer”. Then for hot water the app shows the temp at the bottom of the tank, not the temp of what actually comes out of hot output pipe.

    Terrible app and poor hot water heater as well.

    Support took a week to even reply to a ticket.

    Developer Response

    Dear User, thank you for your feedback. We apologize infinitely for the late response, for any clarification do not hesitate to contact us again. Kind regards Comfort Link Support Team
  • Does not work at all

    Unable to connect my water heater despite following all instructions. The app just stays stuck on the connecting to WiFi step

    Developer Response

    Dear customer, thank you for your feedback. Our team would be happy to look into this and provide the necessary support for the configuration and registration. Kindly send us additional details, screenshot/videos of the issue at info.connectivity@aristonthermo.us along with your product's Gateway Serial Number. Kind regards, Comfort Link Support Team