Recently disappointed
I have been exclusively enjoying this jigsaw puzzle app daily for a few years now. I really like the variety of images that you can choose from and that it is not timed. It has given me a way to relax and clear my mind. However, recently the ads have become so intrusive and scammy. Before there were ads before and after you played a puzzle plus the flashing banner ads at the bottom which were annoying yet expected in a free app. But now there are ads that kick me out of the puzzle completely, taking me to the website for the ad, sometimes with the frequency of every few minutes. They are claiming to be a cyber security service or some such nonsense. Also there is another ad that randomly sends out a screeching noise and I have no idea how to stop it without completely closing the app. These things have taken all of the enjoyment and calming effects away from the puzzles for me. It is very disappointing and I don’t understand why the puzzle app people would want to ruin their game by hiring these types of ads. For these reasons I am going to investigate other puzzle apps to play instead of this one.
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Response from developer
We're very sorry for your frustrating experience. We truly appreciate your years of support and understand how disruptive these aggressive ads can be. Our game does not intentionally display scammy or intrusive ads, but sometimes inappropriate ones may slip through. If the issue persists, kindly report it through the in-game Help Center with a screenshot so we can investigate and block these ads. Your feedback is valuable, and we’ll share it with our team to improve the experience. Thank you for your patience and support!
