SM Sender App User Reviews

SM Sender App

Reliance Communications, Inc.

Productivity

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Dates Not Showing

The dates are not showing to schedule message

JessUNF

a month ago

Response from developer

Hello there. Thanks for your note to app feedback. I am not seeing this behaviour myself and we have no other reports of issues at present. Kindly take screenshots and open a support ticket so we can investigate further for you. https://help.powerschool.com/

Doesn’t work

I miss the old app. At least it worked. This thing is junk and never works. I am not always at a computer to send a message for my school. Fix it!

Mice35

7 months ago

Response from developer

Hello there. Sorry to hear you are frustrated with the app itself. I would like to look into this issue for you so please email me at appfeedback@schoolmessenger.com so I can investigate further. Please provide your phone model and iOS version to help with narrowing down the issue.

It doesn’t work and PowerSchool doesn’t care!

Based on reviews from over a year ago and my recent experience I’d say this app is junk. I’ve reached out to support and got the stale answer another user got a year ago “we are aware of it” … then either fix it or pull the app from the store. Our users are frustrated and our support team is tired of your canned answers.

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JudiR

9 months ago

Response from developer

Hello there. Sorry to hear you are frustrated with the app itself. I would like to look into this issue for you so please email me at appfeedback@schoolmessenger.com so I can investigate further.

Can’t even sign in

At the sign in page, it asks for username, password, and customer name… it does not ask for country at all (the previous app did). Well I can’t sign in because my username, password, customer name AND country, don’t match.

Me 742578051380

a year ago

Response from developer

Sorry to hear you are having trouble with the new app. On the Sign In screen there are three dots next to the words "Sign In", this is where you can access the country selection, SSO or Standard login and the language of the app. I apologize for the confusion.

Doesn’t Work

This app hasn’t been working correctly since the spring of 2023. SchoolMessenger/Intrado are aware that it hasn’t been working because I have had an open help ticket on it since the spring of 2023. Poor customer service for sure!

CD at HSD

a year ago

Response from developer

I am sorry that your experience has been less than stellar. Do you mind reaching out to me directly at appfeedback@schoolmessenger.com so we can try and get this resolved for you?