Leave a Review SM Sender App
Doesn’t work
I miss the old app. At least it worked. This thing is junk and never works. I am not always at a computer to send a message for my school. Fix it!Mice35
Developer Response
Hello there. Sorry to hear you are frustrated with the app itself. I would like to look into this issue for you so please email me at appfeedback@schoolmessenger.com so I can investigate further. Please provide your phone model and iOS version to help with narrowing down the issue.It doesn’t work and PowerSchool doesn’t care!
Based on reviews from over a year ago and my recent experience I’d say this app is junk. I’ve reached out to support and got the stale answer another user got a year ago “we are aware of it” … then either fix it or pull the app from the store. Our users are frustrated and our support team is tired of your canned answers.Show lessJudiR
Developer Response
Hello there. Sorry to hear you are frustrated with the app itself. I would like to look into this issue for you so please email me at appfeedback@schoolmessenger.com so I can investigate further.Can’t even sign in
At the sign in page, it asks for username, password, and customer name… it does not ask for country at all (the previous app did). Well I can’t sign in because my username, password, customer name AND country, don’t match.Me 742578051380
Developer Response
Sorry to hear you are having trouble with the new app. On the Sign In screen there are three dots next to the words "Sign In", this is where you can access the country selection, SSO or Standard login and the language of the app. I apologize for the confusion.Doesn’t Work
This app hasn’t been working correctly since the spring of 2023. SchoolMessenger/Intrado are aware that it hasn’t been working because I have had an open help ticket on it since the spring of 2023. Poor customer service for sure!CD at HSD
Developer Response
I am sorry that your experience has been less than stellar. Do you mind reaching out to me directly at appfeedback@schoolmessenger.com so we can try and get this resolved for you?
