Use to be a pleasant experience
Have used this app plenty of times and been helped so many times. Until now, had a nurse practitioner Mahmoud Moghadam who I was trying to refill a prescription which I had done multiple times. And asked for help on another that I have had as well. Denied me on something that has never been a problem saying he didn’t feel comfortable with. I was asking to refill a prescription that was last filled 6 months prior. And the other for preventative which was a year prior. If you couldn’t tell I’m not abusing anything medication… then I called back to speak with a doctor that actually prescribed me both of the other medication. To quickly be told that he was not going to help me. Seems like the other doctor had some ill feeling and told the 2nd doctor not to help me. Every time I tried to explain the situation and how he had helped me before. Was quickly cut off telling me to go else where. Haven’t been treated by a health care professional ever like this. I won’t say the other doctors name as he just seemed to be influenced by the other. And to not go against his colleague. But now something that was so easy has become something difficult for no reason. Recommended so many people to use this app. Now will be the furthest from recommending anyone.
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