Scam!!!! They make withdrawing winnings impossible
Response from developer
Hi bropow, We currently offer Online Banking (through Trustly) and Play+ for withdrawals, but we are in the process of adding PayPal as well as direct debit card withdrawals through WorldPay. We do apologize if you had any trouble removing your funds. Thank you for your feedback.
Site makes withdrawaling money very difficult.
Find another site…bet mgm, fan duel, draft kings, are all legit.
Response from developer
Hi bropow, We currently offer Online Banking (through Trustly) and Play+ for withdrawals, but we are in the process of adding PayPal as well as direct debit card withdrawals through WorldPay. We do apologize if you had any trouble removing your funds. Thank you for your feedback.
Not user friendly
Response from developer
Hi ajazzyflo, We apologize if you had a bad experience with us. The new customer promotion only has a 1X playthrough requirement so you can meet that by making only one bet. Perhaps you signed up when we were still running the old promotion which had a 5X requirement and needed to wager $100 more in order to meet the playthrough and withdraw your funds + any winnings. Either way, if you'd like to reach out to our customer support at customersupport@drf.com and let them know that we told you to contact them via the App Store, we will try and assist further. Thank you.
User
Response from developer
Thanks for the feedback, JC-Iowa!
Great app
Response from developer
Thanks for playing, Sebas2119. Please reach out if we can ever assist you in the future.
Awful app
Response from developer
Hi Jaccckkkkkkkkk, our apologies about the bet credit. We had a technical issue (now resolved) that caused the credits to stop being automatically issued by the system. However, we manually issued those credits to customers who contacted customer support to let us know. If you still did not receive your credit, please email us at support@ia.drf.com. We will make it right. Thank you.
Good for a small book
Drf app
Response from developer
Thank you! Please don't hesitate to contact us at support@ia.drf.com if you have any questions in the future.
Not bad for a small book
Don’t waste your time
1. Don’t fall for their sign up bonus. Unlike other sport books, you have to wager a certain amount to actually have access to your winnings. For example, I deposited $10, they matched that. But I had to wager $100 to be able to cash out my winnings.
2. They make it extremely difficult to withdraw money. They don’t do debit cards, you can only use your bank if’s available through the trustly software they use, and you can’t get a check mailed to you unless you’re withdrawing a minimum of $2,000.
3. Customer service reps are pretty rude and not helpful.
Response from developer
We greatly appreciate you reaching out to us with this concern. We're sorry to hear you haven't had the best experience with our app. Please reach out to us via customersupport@drf.com. Thank you for playing with DRF Sportsbook
