Sugarbush Resort User Reviews

Sugarbush Resort
Sugarbush Resort
Alterra Mountain Company

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Leave a Review Sugarbush Resort
  • Pointless App

    This new app is just not useful. I deleted it and will just go to the webpage for the info since this app is only as good as carrying a paper map with me. I'll upload it when it's more useful and better.
  • Old vs new

    There is absolutely no comparison with the old app. I know Alterra wants to promote its own brand, but this is a huge step backwards. For example, the old trail map showed open, groomed and snowmaking. It seems Alterra feels its skiers are not interested in this info. Safety also dovetails into this.
    Also, previously could see video feeds of lift in real time. Very basic for planning where on the mountain you should ski, especially during busy times. Please switch back!!
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  • Bring back features of old app

    This new version of the app is terrible and doesn’t have even close to the amount of important information as the old app. The trail report should list which trails are groomed and open. We should be able to see mid mountain and peak temps, to browse events you have to go day by day instead of looking at a monthly calendar. There aren’t any Ellen events on the app. Completely unreliable after being formerly being my most used app in the winter.
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  • Review

    The app and website are not as good as they used to be. Conditions reports leave much to be desired. Do love Sugarbush though!
  • New app is terrible

    Hard to navigate and doesn’t have the info you need when you’re at the mountain. Weather forecast is awful, trails from both mountains are mixed into one list, lift times aren’t listed, event times are wrong. App is basically useless.
  • Trail reports are useless

    There is no connection with the open trails to the trail map. The open and closed trails are listed in alphabetical order on one page while the map is on a different page.
    It would also be helpful to have the condition reports written by someone who has skied on the mountain.
  • Improvement suggestion

    It would be nice to list all the open trails first, before the closed trails. It would also be nice to update the trail map daily to show only the open trails.
  • Horrible app

    The “new” Sugarbush app is horrible. Should go back to the previous much more informative and user friendly version. A classic example of changing something that is performing great for the sake of proving something new and different. Parent company should know better and fire the idiot who approved the new app.
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  • What a downgrade

    This app is terrible, the old app wasn’t five star - but it worked.
  • New website is big step backwards

    It’s gone from 3 temp readings to 1
    3 snow readings to 1
    Requires you to dig through info to guest services to menu to conditions to simply find which trials have been groomed and/or have snow making in progress!!
    Also keeps asking you to sign in for personalized experience…

    I was concerned about the Alterra takeover and this website combined with the Egan & quad pack debacles makes me even more pessimistic on the future of Sugarbush
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