DONT EVER WASTE YOUR MONEY HERE
No customer service at all
No email response
No chat available
Orders will take weeks if arrive and I SAID IF.
Very very bad experience
Guys go to Namshi or Revolve or any other app but here NOLoai-albasher
ITS A SCAM
Don’t order it’s a scam they take your money and more. Small sizes with no return or a way to contact costume service.mohammedalabbad
Developer Response
Hi Mohammed, please share with us your order number so we can assist, also note you can place a return/exchange request within 14 days from delivery by signing into your account after receiving your order and following these steps: Go to Returns and Exchanges, Click on Request Return and Exchange, - Select the order, then select the item, and after that choose the preferred size that you want to exchange. ( or not in case of return ). -Make sure to choose the refund method in case you paid by card. - Confirm the exchange/return request. . Please send us your order number, product ID/name, and correct size so we can help you process the return request. Also, note that you can reach us by phone or through the APP and website and we will assist. Thanks.App is a mess
They offer a variety of offers and products to chose from but the app is an absolute mess! Takes so long to log in, keeps logging you out, and constantly freezes.
Thanks!masif24
Developer Response
Hello Masif. We apologize for the inconvenience caused. We're working to improve your app experience and we have raised this to our technical team to solve the issue at the soonest. Thanks.Please Fix Your Ux !
I love the selection of shoes you carry, but the app is a total mess, it took more than half and hour to place my order because the constant crashes and freezes, if it wasn’t on sale I would have went to a different store.Abo Sa5r
Developer Response
Hello. We regret to hear about your experience. We're working to improve your app experience and we have raised this to our technical team to solve the issue at the soonest. Thanks.
