Leave a Review Elephant Games Hub (Premium)
The same Free game
I paid for a year - so word to the wise - don’t! Got a free game a few months ago and that same game is the free one for this month!! So this is a huge rip-off for members. These developers can’t be that inept. It has to be intentional and they are only out for the money.twintunes
Do not waste your money!
Still not working since October 7, I paid for a whole year, my emails and messages are either ignored or I’m told it’s being “looked into”. No free game for January, still shows December game, chat and club features, that I paid for, are still not functional. The app is a disaster, sometimes it won’t load for days, then when I can load a game, it’s half the screen and can’t be played at all. Ridiculous. I think I’m going to have to reach out to apple and see if they can do anything or give me a refund. This is the worst app ever, big ripoff!Show lessMarilou106
Love Elephant Games but…
All games but 1 load with only half a screen. Unplayable. iPhone 13 ios16Leslieworld
Scam
I paid 6.99 to unlocked game. They never unlocked .Stelltown
Purchase problems
So I bought two games in the Detectives United series through the Hub app with no problem. Went to purchase #3 and I got charged but the game never unlocked. Thankfully, I was able to request and receive a refund for the charge from Apple, but now I don’t trust the app to unlock the games for me. Going to have to purchase games directly through App Store, but I liked the concept of having the games just load up through the Hub. The execution clearly needs help though.Show lessnlee714
Developer Response
Hello there! Thank you so much for your feedback. We will definitely look into the problem and do our best to fix it as soon as possible!Meh
Never got my free game and kinda upset about it. Wasn’t excited to play.mehhhhhh444444
Developer Response
Hello! We are really sorry for the inconvenience. Could you please contact us at support@elephant-games.am? We'll look into this!Where’s the free game?
I was excited to try. I love elephant games. But not having a choice on which game is free? Hmmm not preferred but ok. And there is no game currently on offer as free at all? Wait. What’s the point then? I have now wasted my free trial because your membership system is not well organized. I am very disappointed. Read the fine print my good people. This hub is not ready for membershipsShow lessBrick top:)
Developer Response
Hi there! Thank you so much for the review. We previously had an issue with a free game offer, but now we fixed it and you should receive the game as it was intended. We are sorry for keeping you waiting for it.
