I don't know why a game like this works,
Lost all purchases
With the new season open it took away all my purchases and items that had transferred over previously. Why has that happened and I tried to contact customer service but have heard nothing back.
Response from developer
Sorry for bringing you such experience. Part of your items won't be kept across seasons but items that related to in-game purchase like gold ingots will be saved across seasons. Please refer to [world trend] for details. If any more problem, you can contact the customer service by in-game customer service system or our official fb page [@QinEmpireM].
Can’t enter game. Too crowded
Response from developer
We are sorry for its happening, your majesty! We have adjusted the server and new players can enter the server now. Please try again. If any problem, please contact us by in-game customer service or fb fan page@QinEmpireM.
Can’t Enter Game
Response from developer
Sorry to let this happen,your majesty.We would like to know the detail of the problem.please contact us by our discord channel or seek help from the in-game customer service system.