iWatch
Response from developer
Thank you for your feedback and for sharing your experience! We're thrilled to hear that you love the app, but we're sorry to hear about the issue with your Apple Watch. We completely understand how important Apple Watch functionality is, and we’re excited to let you know that it is currently in development. We're aiming to bring it to you soon! In the meantime, if you’d like early access and the opportunity to help us test the new feature, please reach out to us at contact@4precision.co.uk to join our beta testing program. We appreciate your patience and support as we work to make the app even better for you.
Doesn’t work with iOS version 17.6.1
Response from developer
We are sorry for the trouble you experienced. Due to an unforeseen issue on one of our cloud servers, the system became temporarily unavailable, causing the app filing to launch We have resolved the issue and implemented additional safeguards to ensure this doesn’t happen again. I would like to invite you to try Rightee again as we are committed to making sure everything runs smoothly for you and fellow golfers. Of course, feel free to reach me directly at contact@4precision.co.uk if you encounter any issues or would like to provide further feedback. I hope you’ll give us another try!
NOT A FREE TRIAL
Response from developer
Thank you for your feedback. We're sorry to hear about your experience with our free trial and hope our reply helps to clarify the process. While it's true that to start a trial, users have to sign up to the auto-renewable subscription as required by Apple guidelines for trials, they are only charged at the end of the trial period. If a user cancels before the trial period ends, they are not charged. If you have any further questions or feedback, please get in contact with us at contact@4precision.co.uk and we will get back to you. We appreciate your feedback as it helps us improve Rightee. Best regards, Rightee Support Team
Good App but…
Response from developer
Thank you for your feedback and suggestions regarding course downloads and Apple Watch functionality. We are pleased to share that we are currently working on both of these features, as we understand the importance of having access to course information offline and the convenience of the Apple Watch. While we are close, we cannot yet provide an exact date for these updates. Please know that they are a high priority and we are looking forward to launching them. If you want to have a sneak peak, it would be great to have you as a beta tester! If this sounds interesting, get in contact with us at contact@4precision.co.uk We appreciate your support and patience as we continue to enhance the Rightee user experience. Best regards, Rightee Support Team
Can’t use it don’t have a handicap
Response from developer
Thank you for your feedback. We understand that not all golfers have a handicap, and we apologize if this has caused any inconvenience. While our current sign-up process does require a handicap, please be assured that you can input a temporary number (e.g., 0) to gain access to the app. The Rightee app offers a variety of features that many golfers find tremendously handy, regardless of their handicap status. We're also pleased to tell you that we are updating our app to make the handicap requirement optional during sign-up. We appreciate your patience and look forward to making your experience with Rightee even better. If you have any further questions or feedback, please get in contact with us at contact@4precision.co.uk and we will get back to you as soon as possible. Best regards, Rightee Support Team
Score bug
Response from developer
Thank you for your feedback regarding the net and gross scores. I believe this issue is happening because your handicap is set as a "Plus Handicap". This results in handicap being added to your gross score instead of substracted. To fix this, you can head to Profile, click on the edit button next to your name, and where it says "Handicap", tap on the "plus hcp" button to deactivate it. This should solve the problem. We appreciate your support and hope the above gives you a more positive Rightee experience! Best regards, Rightee Support Team
Love it, but help?
Response from developer
Thank you for reaching out and sharing your query about adjusting tee and hole positions within the Rightee app. Regarding tee positions, the app automatically provides distances from your current location, ensuring accuracy based on the tee box you're at on the course. With this in mind, your distances should be accurate no matter where the tee positions are on that day. For hole placement adjustments, while manual flag movement isn't available yet, you can get the same experience by moving the draggable target to reflect the day's pin position. You can make this easier by tapping the red button on the GPS page to zoom in on the green, enabling you to obtain distances to the precise flag location. We value your input and aim to ensure the app reflects any permanent course changes promptly. Please contact us at [contact@4precision.co.uk](mailto:contact@4precision.co.uk) or via the "Give Feedback" page in the Rightee app (located in our settings menu). Our team strives to implement course updates within 48 hours. Your feedback contributes to our commitment to providing accurate and up-to-date course information. We appreciate your support and hope the above gives you a more positive Rightee experience! Best regards, Rightee Support Team
Wrong course map
Needs major update for me to think about moving from the Grint and hole 19 app. Hope to see some changes soon.
Response from developer
Thank you for sharing your feedback about the Rightee app. We sincerely apologize for the inconvenience caused by inaccuracies in some course maps. We understand the importance of precise course information for an optimal app experience. We'd greatly appreciate the opportunity to address these concerns promptly. Kindly reach out to us at [contact@4precision.co.uk](mailto:contact@4precision.co.uk) or navigate to the "Give Feedback" page within the Rightee app (located in the settings menu). Our dedicated team aims to implement course changes within 48 hours to enhance your experience. Your feedback is invaluable, and we are committed to delivering an improved and accurate golfing experience. We hope to regain your trust and have you enjoy the benefits of the Rightee app soon. Thank you for your understanding and patience. Best regards, Rightee Support Team
