SO TIME CONSUMING AND ANNOYING
The fact that I have to add my address and billing EVERY SINGLE TIME is insane. It takes forever. You save my children’s names and balances, saving my name, address and payment shouldn’t be hard EVERY OTHER APP DOES THISMmeghannnnn
Just save my info and make app so much less annoying
The fact that I have to log in, and EVERY TIME input my name, address and payment is insanely stupidI wouldn’t used it again
Can’t add students in my accountPiñacolada1037
Too many steps
If this was a well designed app I would be able to order lunch in 3 clicks or less.Billy boy,boy
Disaster
On august 10 2023 I make $16 deposit for child lunch . $1.50 “service fee” despite being an ACH transaction . Service fees are normally for debit and credit transactions but that argument is for another day . So 2 days later $17.50 is withdrawn from my account . 5 days later they hit my account with a $1.50 service fee . Now my banking app has no record of the $17.50 transaction or even a $16 transaction . School employees are so lazy they can’t be bothered to accept cash for lunch or god forbid help kids learn to use the American currency system . On top of this I have to manage 13 different apps for my child’s school just to get him thru the daycash for school lunch
Idiots
Whoever designed this app should get a new job. It took 23 clicks to order lunch for my kids. The new update is a bit better after an eternity of suffering.thederektaylor
It got even worse with the recent update.
It has always been a super inconvenient app, but they were just able to make it even worse with the most recent update. We are stuck because our school requires this app but we will advocate to switch to another app for next year.Didrow
Developer Response
What features are you encountering issues with?Straight trash
This has to be the worst app I’ve ever used. It doesn’t save your information so every time you want to add money to your child’s account it takes foreverUsmc1345
Developer Response
Our application does offer a way to setup and use a Saved Payment Source. The option is called Payments Sources located between Online Deposit History and Transaction History on the menu. You are able to create a Saved Payment Source for either ACH or Credit Card (dependent on the accepted payment type). You will be asked for the relevant Billing/Account Information during this setup. This payment source will then be available to use during subsequent deposits through our Payment Portal, on both the App and Website.Horrible!!
It’s not hard to create an app that has to do nothing but collect money for school lunch but apparently the creators of this app didn’t know that. Worked for about 2 months then I couldn’t access it. Don’t bother. Just go back to the old school way of sending money to school in an envelope like I eventually had to do.JoeBiggz911
Developer Response
Joe, Please feel free to contact our support team using the form at https://schoolpaymentportal.com/contact.aspx and we will be happy to assist you with any issues that you are encountering when trying to access your account.
