Free Trial not Clear
Because of the miscommunication of the developers with the App Store, my account is now frozen because I refuse to pay the $7.99 fee that I was not aware of having to pay 3 days into the trial. I have no idea how to dispute it as I am constantly getting charged for it. Do not download this app as in its entirety, it doesn’t even work.
Not free Theme
RIP OFF
Response from developer
Hello! Thank you for trying out our app and sharing your thoughts! Our weekly subscription comes with a free 3-day trial. If you cancel the subscription before the trial period ends, you won't be charged. During the trial period, you'll have access to all the features. If you need any assistance, please contact us at support@estudev.com. We are always ready to help.
Went down a rabbit hole to cancel free trial period
I have been searching for a way to cancel the subscription directly through the app, but unfortunately, i found no options available. Additionally, your contact page redirects me to a site that lacks any relevant information or guidance about this specific app, which is incredibly frustrating.
The difficulty I am facing in contacting your team adds to my disappointment, as I was hoping to resolve this matter swiftly.
I unsubscribed via “Apple unsubscribe” but it shows a whole year subscription and no mention of the free trial period period.
All I seek is a simple way to cancel my subscription without embarking on an information treasure hunt during the “Free Trial” period. I have since, within the 2 hours of downloading this app, deleted it completely from my system.
Screwed me on free trial and doesn’t even work.
Response from developer
Hello! We're sorry to hear that you were dissatisfied with the results. We don’t endorse fraudulent practices, so please check which subscription you selected, as the trial period is only available with the monthly subscription. To request a refund, follow the standard procedure and submit your request to Apple. Detailed instructions can be found on the Apple Support page: https://support.apple.com/en-us/HT204084. To help us fix any technical issues, please email a description of the problems you encountered to support@estudev.com. Thank you!
Exceptional
Response from developer
Wow, thank you so much for the love and support! We're thrilled to hear that you and your friends enjoy the app and your phone looks amazing. 🌟 If you ever have any feedback or ideas, feel free to share at support@estudev.com. Happy customizing!
Scam
You cannot even search for anything , you are gonna get prompted for payment, its not aa good value for money app, i am not gonna spend $45 a month on this
Response from developer
Hi! We're sorry you gave us such a low rating! 😔 Did you know that we offer several free charging themes and animations in the app? If you ever decide to try them out or have any questions, we'd love to have you back or help you out. Feel free to contact us at support@estudev.com. Your feedback helps us improve!
For free I want to use 1
Response from developer
Hi! Thank you for trying our app and rating it so highly!
Good but stupid
Response from developer
Hello! We are sorry that you did not like our free themes. We thank you for your feedback and will take it into consideration.
NOT FREE
Response from developer
Hi! We're sorry you gave us such a low rating! 😔 Did you know that we offer several free charging themes and animations in the app? If you ever decide to try them out or have any questions, we'd love to have you back or help you out. Feel free to contact us at support@estudev.com. Your feedback helps us improve!
