Unpuzzle User Reviews

Unpuzzle: Tap Away & Car Out

HYPERCELL SIA

Reviews Summary

Positive highlights

🧠

This game hasKeeps mind occupied

🤔

This game hasChallenging puzzles that require thought

⏱️

This game hasNo timer, can take time to solve levels

🔄

This game hasFree restarts for all levels

🕹️

This game hasMixture of difficulty, some simple, some complex

🧠

This game hasHelps with left/right brain coordination after stroke

🕰️

This game hasGreat for road trips and plane rides

Negative highlights

💰

This game hasToo many ads, disrupt gameplay

🔁

This game hasRepeated levels with no increase in difficulty

🎁

This game hasChest room rigged to require watching ads for best rewards

🤖

This game hasDaily challenges include mindless 3D tap games

🤔

This game hasSome levels have unsolvable situations

🔢

This game hasInconsistent move counting, sometimes says not enough moves when board is cleared

💰

This game hasHigh cost to remove ads ($12+)

🔍

This game hasLack of way to contact developer for issues

🔄

This game hasRestart from beginning when using boosts like bombs

🔒

This game hasAds don't respect silent mode

Top reviews

Most RecentHighest RatedLowest Rated

Great Game

(Update)
This is a relaxing puzzle game. I like the graphics. Previously (read below), I gave a great review because of no ads. Though there aren’t ads after the direct level (usually), there are ads after the daily challenges. I used to give it a five-star, but it’s four now because of that.

(Original)
Very nice, relaxing game, I like the graphics, and it’s so nice to not have ads like most games like this! Most games have an ad after every level, but UnPuzzle doesn’t! It’s great! I enjoy playing it.

Show less

Awesome D loves God

11 days ago

ADDS EVERYWHERE & INAPPROPRIATE ADDS

I love this game but there is so many adds, i understand they need to make money but it gets to a point where there is just too much. About the adds, u must press ‘allow game to track activity’ otherwise u get the most outrageous adds, i know this isn’t the games fault but im just letting you guys know, i also cant find a report button and i worry kids might see it too as its showing up on multiple mobile games if you don’t allow them to track your activity. Amazing game just wish there was less adds

Show less

best honest reviewer

22 days ago

Response from developer

We understand your frustration with the ads and apologize for any inconvenience caused. Unfortunately, we do not control the advertisements shown in the game. If you encounter an ad that seems inappropriate, please send us an example at game.support@hypercell.games. Thank you for your understanding and patience.

(TO MANY ADDS AND TOO MANY EASY LEVELS)

I love this game but I think there are WAY too many adds and the creators need to make the levels harder as you play. I have noticed as your playing the same few levels come up. It’s gets very annoying. Also no I’m not paying to not have adds. Yes I understand having adds in a game but I feel like there is TOO MANY to the point where it gets aggravating.

To summarize please make the levels harder has you beat each one and please reduce the amount of adds.

Show less

Bree_dogs

24 days ago

UnPuzzle

The normal levels is actually not that fun and I’ve noticed that it sometimes sets my progress back and makes me do the levels again even though I’ve already passed it, which is quite annoying. The interesting and enjoying aspect is the daily puzzles. However, it’s quite sad that you can’t do the daily puzzles of prior months e.g. It’s November and you cant go back and do March puzzles.

Show less

Shivz26

2 months ago

The amount of ads!

This game is overall grate satisfying and great but the amount of ads is insane which makes it one of the games not my favourite after every level there is an ad it’s ridiculous!

Evie-22

2 months ago

Response from developer

Thank you for your feedback! We appreciate your kind words about the game and will definitely take your comments about the ads into consideration for future updates. We hope you continue to enjoy playing despite the ads.

Thank you for your reply! It is awesome that you do read these.

I am updating my review. Thank you for your reply to my review regarding the puzzle bar and where it starts. It is very nice to know that you do pay attention to our concerns. The only other one I really have is there is no customer support address. That would be awesome for assistance and compliments. I believe you deserve a thumbs up for listening and replying.

Show less

52carolld

3 months ago

Response from developer

We appreciate your positive feedback and are glad to hear you've updated your review. You can always contact us at game.support@hypercell.games. Your support means a lot to us, thank you for your kind words and thumbs up!

You finally listened to some concerns! Thank you!

I have written complaints but they seems to fall on deaf ears. I changed my rating because you did make some good changes yet simple fixes are out of the question? On the daily puzzle where you tap to remove the blocks, the bar does not start at the beginning. At times it is towards the end. I believe this affects the number of changes given to complete the puzzle before you must watch for additional moves or buy chances for them. I am so tired of having to buy moves when necessary. I still have not found a way for customer support please provide one. Thank you.

Show less

52carolld

3 months ago

Response from developer

Thank you for your feedback, we appreciate hearing from our users! We're glad you've noticed some improvements, and we'll definitely look into the issue with the daily puzzle bar starting in the wrong place. Please reach out to us at [customer support email] for any further assistance.

Good Game, Just Don’t Purchase Diamonds

The game is alright. Moderately difficult on some levels. Just don’t buy diamonds, there is literally no purpose for diamonds. You can’t spend them on anything. I’m not even certain why they are included in the game.

Also, It’s kind of messed up to say you have unlocked the skins when you complete levels, then in order to ACTUALLY unlock them you require the person to watch an ad. That’s deceptive. Because you don’t unlock them when you complete the level. I refuse to watch the ads to unlock content I supposedly unlocked by completing the level. That’s b.s.

Show less

jeancks

3 months ago

Response from developer

Thank you for your feedback. Please note that you can use gems to purchase boosters. We also appreciate your comments on unlocking skins. We'll certainly take them into consideration for future improvements. Thank you for your support!

Deleted Progress.

I was playing the daily gift and had a streak over 172. My daily puzzles were all completed up to September 22nd as I had played it last night. When I signed in this morning my streak was gone and my process was completely deleted and set to September 12th being the last daily done. If it would of been me who messed it up then okay. But the app just deleted it on me when I was on a few hours before and my streak was still over 172 and I was just waiting for the 23rd puzzle to come out. Now I don’t even want to continue. A little disappointed since it was a fun little app to use.

Show less

MommaC93

3 months ago

Response from developer

Hello! Thank you for your feedback. It’s really sad to hear that you've been facing this issue with our game! Please, describe it in more detail at game.support@hypercell.games, and we will do our best to help you. Have a lovely day! 🙂

Bug

I love this game and have been playing for a little while, upon trying to complete daily challenge September the 12th the blocks have disappeared so I can’t complete the level which is a shame because I thoroughly enjoy this game

Thegiantblackcat

4 months ago

Response from developer

Hello! Thank you for your feedback. It’s sad to hear that you've been facing this issue with our game! Please, describe it in more detail at game.support@hypercell.games, and we will do our best to help you. Have a lovely day! 🙂