Deposit issues
Someone sent me money to my smartcash and he is been debited but I am yet to be credited over a day now pls get the issue done I need the money for urgent stuff and have been using the app now a long period of time I’m not new to it please get it done
Response from developer
Dear Sam, Kindly be informed that all pending transaction has been reversed. However, if your account has not been credited, kindly send the transaction details via customerservice@smartcashpsb.ng for further investigation.
Scam
I have been using this app for like 2 weeks, Now I woke up and I decided to do some sub from this wallet but right now I can’t log in to it and my money I can’t even get into it what is really going on, reading news about this wallet from people complain I think this Airtel there are scam true true, I can’t believe this and the way Airtel eat up sub can’t explain I think I have to go back to my MTN
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Response from developer
Dear Emmy, Please be informed that your fund is safe in your Smartcash account. Kindly send the screenshot of the error message you are getting and your wallet number via customerservice@smartcashpsb.ng for further investigation on why you could not access your account.
My brother send me money and I didn’t receive the money
Hello this is oluwasegun oduwale Emmanuel my brother send me 2500 to my Smartcash bank and the money was successful on his bank and the money didn’t reflect into my accounts plz and plz I need the money to get into my account balance I have the receipt of the payment with me here I can provide that to be sure of myself if I don’t get any feedback I’m going to report this app as a scamm app
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Response from developer
Dear Arozobo, Kindly be informed that all pending transactions has been resolved, however, if you have not been credited, please send the details of the transaction via customerservice@smartcashpsb.ng for further investigation.