Human Touch App User Reviews

Top reviews

Leave a Review Human Touch App
  • Impossible to read, another mistake by this company

    This app has helped personalize the experience because the remote control that comes with the unit is an absolute disaster, one of the worst things I’ve ever used.
    How is the app messed up? The font is so small. You can’t even read it. They need to look at their demographic and realize that we are not kids that use these chairs. We are elderly or at least well seasoned adults, we need to be able to see the remote without strong glasses and, it’s not possible to see it with this small font. It needs to have more functionality, but at least it shortcuts all of the things the remote lacks!
    Show less
  • Customized Programs Need Better Syncing

    This app is a good effort but needs more work to fully sync the many settings stored in in a customized massage programs called Favorites. Some settings are not stored in the favorite at all, heat for example. Other settings are inconsistently synced and recalled, the level of incline for example. I cannot get the heat function in the app to control the chair heat at all. And, when recalling a Favorite custom program it always defaults to turning on the heat, even if the heat on the chair was off prior to starting the Favorite program. I saved a manual massage program for a focused zone and only had some airbags active. But when recalling that saved program all of the airbags were activated.

    Hopefully the developers will continue to refine this app because it could offer a huge value to households with more than one person using the chair because it saves personal settings such as shoulder height. When using the remote to start a manual zone massage there are many settings in multiple menus to really tailor the massage for your needs. Being able to accurately save all of that customization and recall it at a later time by pressing one button in the app would be fantastic.
    Show less
  • Unable to add chair

    I try to add my chair and the form is just blank. Not sure how to proceed.
  • Favorites!!

    Lets me save settings for my Super Novo. The air massage in the calves and feet get a little too intense for me and I like to turn it off, but still like the air massage everywhere else. The app will save this as a favorite so I don’t need to change it every time I’m in the chair. It will save my favorite massage too. Game changer!
    Show less
  • Super Helpful for my Super Novo

    Loving this new app for my Super Novo massage chair. I did have some trouble locating my confirmation email, but I figured out that it went to my spam folder, which actually seems to happen for a lot of “noreply@“ emails these days.

    But the layout is really clean and easy to navigate, and I’ve enjoyed being able to enjoy more features for my chair (memory settings, meditation soundtracks, etc).

    I didn’t think that I could love my Super Novo any more than I already do, but I thought wrong!!!
    Show less
  • Problem on sign up

    Email verification link to sign up does not work.