Total nightmare for mechanics
I allowed this company to bullsh*t me. We signed up and they r a nightmare to work with. It took them over 2 weeks to pay us when according to them we got paid within 24 hours.
Plus to you drivers you think this app is free…. Far from it! RigApp is adding around 40-50% additional onto the bill. So it’s in no way free.
You just don’t see their fee because it’s disguised inside your bill.
Why pay 50% MORE when you can just google diesel mechanic near me and deal direct with whatever shop you wanna do biz with?
Last straw with them was them picking up numbers of mine in towns I work WITH OUT ASKING PERMISSION and they refuse to remove my phone numbers off their platform. This is running up my phone bill double and they just picked up the #s off the internet without asking.
Anytime I had trouble getting paid I would call the owner and he’d literally pick up the phone and hang it up on me. Because I hadn’t been paid. Later his phone guy tried to say he was too busy speaking to international investors to speak to me……. For 2 weeks?
Their latest scam is that they are fleet management looking for local service providers. Don’t fall for the scam they don’t pay their bills and they will not pay you for the work you do for them. As for drivers why pay 50% more than you need to? Do yourself a favor and leave this scam company in your rear view. Trucking is hard enough without overpaying for roadside assistance.Ray504123
Great app
Safe secure and true. This live feed app is pretty cool for any repair for a truck and trailer. Safe to say it’s a perfect app for truckers.Demotel
Developer Response
Thank you for the positive words! We hope you continue to enjoy the app as it continues to grow!Rashaad
great App very helpful, don’t have to waste time on Google but by one request get several mechanics attention…” thank you in advanceRashaad.5
Developer Response
Thank you for the feedback! And yes! We definitely try to get the attention of as many mechanics as possible near you. More and more are signing up every day and the options will increase. Keep using the app, keep talking about it, and they will continue to come!App
App is really useful and the customer service is really helpful!Max_Max-Max
Developer Response
We like to think we are building something useful for our users, thank you for affirming that! And we will continue working hard to make it even better. Our users support means everything, so keep an eye out for all the great improvements coming!Big Rig app is awesome!
Thankyou for helping me find a mechanic to get my truck fixed when I was on the side of interstate not knowing what I was going to do. I Thankyou for your help and I recommend this app to all truck drivers. Everything was done professionally and the Rig representative helped me and even made sure that everything was ok before I started driving again. Awesome staff. 🙂👍N. Kline
Developer Response
You are most welcome! And thank you for voicing your positive experience. We work hard to make stressful roadside situations easier for truckers and hearing that our app and staff succeeded in doing that is very encouraging. Thanks again!Best app in the market
Made truckers life easier, as an a owner operator i am enjoying using this appAzamabdurakhimov
Developer Response
We are so glad you are enjoying the app! Our goal is to make a truckers life easier by making the roadside experience less stressful. Hearing you say that is music to our ears!Trucker
Kudos to you guys!!! Finally someone came up with that brilliant idea. Well done guys! I have used it twice already and really happy about this platform. It’s basically like Uber. You don’t need to go and search for mechanics. Just pull the App and see how many are there in your location and send them request… boom done. Whoever is available and closest responds to you! Plus we can rate them now so they can get rid of sh… mechanics.Sher Leo
It’s like Uber Eats for truckers
This app is the easiest way for a truck driver to get assistance with roadside assistance. I’ve never seen a plug & play app that allows you to take pictures and also highlight the problems located on the truck.IBN JEANS
Developer Response
Thank you for the positive words! We are working hard to make RIG easy to use so that the roadside experience is smooth for our users. We are constantly improving and your feedback is much appreciated.
