New Profile Pic Avatar Maker User Reviews

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Cancel subscription

I can't cancel my subscription

Response from developer

Hello! You can manage your subscriptions anytime. Please follow the link to find step-by-step instructions - https://support.apple.com/en-us/HT202039

Not me

When I use to put a picture in it at least looked like me now I have long hair wearing hats and having dogs that are not my dog how do I go back to looking fabulous but being recognized it’s me

Response from developer

Dear user, we are sorry, but we didn't want to offend anyone. Most of our cartoon effects are created in this way. The app is made to change the photo to look cartoony or create a new version of it in available styles while keeping everyone's identity!

New profile pic options

So-what is with the large breasted options ? ( most of the options !! ) Seriously? ? ? Did some new owners of the app take over and are creepy ?

Response from developer

Hello! Thank you for leaving us a review. Please shoot us a message at support@pho.to regarding the effects you'd like to see in NewProfilePic app. We're always looking for ways to improve our app and are open to your ideas.

Scam

App promises 3 day free trial, but trial expires after 1 day. Then they constantly try to take your money.
Also, pictures are not good. Only one looked acceptable.

Response from developer

Hello! The payment can be charged at once only if you already used your three-day free trial before. It's only provided once. Unfortunately, Apple doesn't allow app developers to issue refunds directly through App Store. If you need further assistance on your refund request, please let them know - https://support.apple.com/en-us/HT204084 We are sorry to hear that you are disappointed with the resulting photos. We are constantly working on improving the NewProfilePic and if you have any suggestions for us, please let us know at support@pho.to.

Wondering why the pro ended when I subscribed

I loved your app but once I subscribed the pro ended .. idk why ?

Response from developer

Dear user, thank you for bringing this situation to us. We apologize for such a terrible experience. Given the opportunity, we would like to learn more details about your case and be able to make things right. Please contact us at your convenience (support@pho.to)

Choices made for you

I used to LOVE this app. It was great initially bcs the photos came out altered more realistically. Plus, you could choose which templates you wanted to use. Now you put your photo in & it's the luck of the draw. You never get the same set of options & there's no way to find the ones you used before. I just put my photo in, & NONE of them looked like me. They had been altered so much that it was like every other app. I liked this one bcs it stayed within the realms of possibility. And when it didn't, you still had the option of some playfulness, but you still looked like you. My suggestion is when you add new templates, give us access to all the ones we've already used. Some of them are tried & true. Meaning I come back to use the same ones over & over as I update my profile pics. Today, I couldn't do that. It's all about OPTIONS. After all, that's what we are paying for.
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Response from developer

Dear user, we appreciate your suggestions and all the remarks you've given us. It is important for us to know users' feedback! We are constantly working on improving the NewProfilePic app and hope we will improve your experience!

Bring Back The Buff AI

Bring back the old summer AI! It was phenomenal! If it comes back and stays permanently this app is a 10/10, 5 stars!

Response from developer

Dear user, thank you for taking the time to review our app. We truly value your feedback. We always work on improving our apps and creating new effects. Therefore, we can replace old effects with new ones to see which our users prefer more. So, we cannot guarantee whether this exact pack of effects will be available.

BEWARE - FRAUD

This app is fraud. DO NOT, I repeat DO NOT attempt to get the free trail. You will just be charged. The app imagery is horrendous as well. I signed up to give it a shot and noticed immediately I was charged for the one year. After trying one picture, I realized it was a children’s app. Nothing compared to a Lensa for example or Adobe. Went to cancel the free trial within 5 minutes of signing up thinking ok maybe I’ll just get refunded. Nope, had to justify to Apple support because the app won’t refund you at all. Claim they can’t.

***Update *** The Company/Developers responded with a statement saying I’m responsible for canceling before my free trail was over and it was my fault. Well they obviously didn’t read my review because I had it for 5 MINUTES only before I cancelled it! It’s sad they attempted to blame me. Anyhow APPLE did the RIGHT THING and refunded me. I just hope this company gets charged back and don’t make a dime from me.
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Response from developer

Hello! Please note, we have no right to withdraw money without your consent. Obviously, you have agreed to a three-day in-app trial period and did not cancel it in time. By accepting the trial period, you agree to our terms which state that the subscription will automatically renew. The payment can be charged at once only if you already used your three-day free trial before. It's only provided once. Please, use this instruction on how to cancel the subscription on App Store - https://support.apple.com/en-us/HT202039 If you need further assistance on your refund request, please let them know - https://support.apple.com/en-us/HT204084

Scam!

The app claimed there to be a 3 day free trial and then charged me $31 immediately !
Will be reporting this as an absolute scam.

Response from developer

Hello! The payment can be charged at once only if you already used your three-day free trial before. It's only provided once. However, if it was the first attempt to use the free trial and you were immediately charged, please contact Apple Support directly by following the link https://support.apple.com/en-us/HT204084

ON POINT

This app has had me in my feelings deeply the whole experience is extremely accurate to the very level of DNA my kids photos look literally exactly like themselves with a couple of tears added and the precise details of how they look is beyond amazing I will cherish this as the most beautiful thing I have seen and had the opportunity to experience for the whole of my time on this earth to breath. πŸ’―πŸ’―πŸ’―πŸ’―πŸ’œπŸ’œπŸ’œπŸ’œ
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Response from developer

Dear user, thank you for your emotional words! We are really glad that you find our app helpful for creating memories. It is very pleasant for us to read such amazing reviews from our users!

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