Calendar integration needed before late cancel fees charged
For a year I’ve been using this app with no calendar integration and a non-functioning class reminder setting. When I occasionally mess up and have to cancel a class late or miss a class, I have to pay $10-15. My theory is that Club Studio has no intention of improving the app because they make money with members screw up their schedules.
Other pet peeves: 1) there are no class descriptions including whether classes are heated; 2) the open (no instructor) Pilates room time slots clog up the schedule making it look like there are more classes offered than there are; and 3) the daily muscle group focus of the CS4 classes isn’t listed (which we desperately need if we are doing a split program through the week).
I’m getting close to canceling my membership because upper management clearly doesn’t read/listen/care about these REPEATED complaints and requests from members.
Other pet peeves: 1) there are no class descriptions including whether classes are heated; 2) the open (no instructor) Pilates room time slots clog up the schedule making it look like there are more classes offered than there are; and 3) the daily muscle group focus of the CS4 classes isn’t listed (which we desperately need if we are doing a split program through the week).
I’m getting close to canceling my membership because upper management clearly doesn’t read/listen/care about these REPEATED complaints and requests from members.
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Umm? Really?
Wait. So you’re telling me for as much as this monthly membership is, that the main point of contact (this app) is a piece of trash? Come on. Do better.
1) Booking a class should automatically add an event to your chosen calendar (this is not hard from a development standpoint)
2) Class titles should link to an info box w/a proper description of class and whether or not it’s a heated and at what temp
3) And while we’re at it, STOP copying/pasting your Longbeach website as the template for new clubs and then never updating it 🤦♀️
1) Booking a class should automatically add an event to your chosen calendar (this is not hard from a development standpoint)
2) Class titles should link to an info box w/a proper description of class and whether or not it’s a heated and at what temp
3) And while we’re at it, STOP copying/pasting your Longbeach website as the template for new clubs and then never updating it 🤦♀️
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Need Waitlist #
App is generally simple to use but as someone who has been going to this gym for over a year we need to be able to see what number we are on the waitlist.