Never works and always have to delete and redownload
Been using this app for my sons daycare for well over a year. It’s proven very unreliable when it comes to making communications about my son. This has caused major frustrations for us as parents. We pay a lot for daycare and expect this app to work when we need it. This has cause many of us parents to miss important events at the daycares and many other problems. It’s been over a month since I’ve been able to receive messages sent to me and I’ve deleted and redownloaded 10x since then!
When I gave a week notice via the app - ahead of time - that my son would be late one morning by 30 mins due to a doctors appointment- I got there and not only did they never get the message that I later happily showed my receipt on - but they told me “sorry he missed breakfast”. I had to take my son back out into the car, go buy breakfast and have a picnic in the parking lot just so he could eat! It was unbelievable! All this because an app doesn’t work as it should. This app has been a major issue for our entire center for at least 5 months now and all we hear is “we are working on it”. Please fix your app before I find a more reliable center. This is your number 1 form of communication so it should work properly…
When I gave a week notice via the app - ahead of time - that my son would be late one morning by 30 mins due to a doctors appointment- I got there and not only did they never get the message that I later happily showed my receipt on - but they told me “sorry he missed breakfast”. I had to take my son back out into the car, go buy breakfast and have a picnic in the parking lot just so he could eat! It was unbelievable! All this because an app doesn’t work as it should. This app has been a major issue for our entire center for at least 5 months now and all we hear is “we are working on it”. Please fix your app before I find a more reliable center. This is your number 1 form of communication so it should work properly…
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