Leave a Review Danalock
Absolutely awful cannot open my door!
Awful app, cannot open my door anymore. Takes a minimum of 5 minutes to even acknowledge I’m outside the building so I can unlock the door.
Do not recommend.ladyswaggs
Won’t show as locked
I’ve tried running the calibration many times but when I lock the door through the app, it locks but shows as unlocked. The only way to show it as locked is to manually lock it. So now when I’m out of the house it shows as my door is unlocked, not ideal for my piece of mind.Gary Benitor
Bring back the widget
Seems to work well but doesn’t have the widget functionality of the old app, which made it really easy to unlock with a single swipe from your Lock Screen.thechris.sn
Twist assist
I join the other dissatisfied customers who are very unhappy about the removal of this function which I had used every day. Before the update of the software I was even unable to lock the door without a key for some reason which was hardly the reason I bought the lock. It is a real shame that a good lock should be spoilt by inadequate software.Show lessHammieviking
Twist Assist Feature Still Broken
Extremely disappointed with the latest Danalock app, which unexpectedly removed the Twist Assist feature - a critical and heavily relied upon feature we used daily on our lock. This feature was key to making the lock exceptionally user-friendly, especially for children. The lack of Twist Assist severely diminishes the lock's usability, and we’re now looking for another brand of smart lock with this essential feature. I hope this feedback reaches the developers and that they reconsider the decision to remove such a critical feature, restoring the Danalock to its former, highly functional state.Show lessk1v2j3
Sticking with Danalock Classic app
I have the Danalock Classic app. Saw the new one and tried it. You can’t manage users from the new app, but you can from the old app. This app works, just reduced functionality.Pilot34567788
I wish I could give 0..
The lock and the app are 3rd world quality. The support is no help. The app shows the lock is stuck in a locked position even though it’s unlocked. and cannot lock.OlegFon
Twist Assist removal - Mistake
Echoing other comments, the removal of this capability is a huge mistake. I have not upgraded my firmware as a result, which concerns me. I am also having calibration issues, constantly reporting jammed in HomeKit, which would probably be fixed with new calibration methods in the new firmware.
Now considering alternative locks.Show lessMaverickSnowboarder
ZERO STARS
I WANT TO GIVE THIS ZERO STARS, BUT IT WONT ALLOW IT
This is the worst app ever. Auto Unlock doesn’t work. In fact, it doesn’t even allow me to lock or unlock my door at all, and as for getting rid of twist assist, don’t even get me started
As soon as humanly possible, I will be getting rid of this lock, and will tell anybody and everybody to NEVER purchase a Danalock.Show lesstracemum
Don’t invest in a Danalock, invest in a Nuki
I once praised the Danalock for its functionality but unfortunately this brand has now ended in my book and the new chapter with Nuki has started. Unfortunately they made the most ludicrous decision to remove twist assist which basically means needing your phone to unlock while inside!Steve Serrem
