BankCBC Retail User Reviews

BankCBC Retail
BankCBC Retail
Bank of Southern California N.A.

Top reviews

Ca Bank Of Commerce makes it so convenient to deposit funds

Personal touch when you visit in person 💕

Very VERY VERY limited thongs you do on this app Mobile Check Deposit Never Works

Tried depositing checks multiple times from multiple corporations it never works. The transactions dont show anything besides current months transactions. Quite frustrating

Touch ID not working

For two months which seems to be the last update Touch ID is not working. I have an iPhone 8. I have to enter my password every time and it won’t let me activate Touch ID.

As somebody who uses this app all the time this is extremely irritating. When I reported it to the bank they just told me to reinstall it - which doesn’t look like it’s going to help because there’s no new version.

It looks like by the reviews they implemented Face ID and I’m guessing that when they did that they broke the touch ID. That’s bad QA. I used to be in charge of IT Quality so that’s an educated comment!!
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App has bugs

It’s been forcing me to login without my Touch ID at least a month it’s really irritating. When I call the bank (I’ve had 23 years) they are clueless and the manager Crystal who came with the Bank of So Cal never follows up. Also irritating.

Mobile deposit

Love the idea of the mobile deposit. Scanning the back of the check, only works about half the time Commonly got can’t read signature even though it is a stamp.

New customer

The best customers service. Great bank

Customer service excellent

Customer service excellent

Bank

Great tellers in rsm, ca

Excellent service

Thanks so much to your staff at Monterey in Rancho Mirage California. They are always so helpful. I’ve had a difficult time after my husband passed away and everyone especially the accounts manager were so so helpful.

Negative change

I just made a deposit using mobile banking. Changing your format seems at first use to be a step backward. It was more difficult to use than before. Instead of an easy and smoother way of making a deposit, I found the experience more difficult. “ If it ain’t broken, then don’t fix it. Leave it alone “
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