No Guide on How to use this: Clueless, Complicated
I thought I had access to all HSK levels for my annual purchase..,,,NOT THE CASE!
The characters and fonts are too small to read on a smart phone.
Can’t use the app on the road or if not at home because it looks for my home router IP. How stupid!!! I study with apps while I’m traveling, so this app is useless.
Response from developer
Thank you so much for taking the time to share your thoughts and experiences with us. We genuinely appreciate your feedback and understand how important it is for us to continuously improve our services. We are truly sorry to hear that your experience did not meet your expectations. Your satisfaction is our top priority, and we are committed to making things right.Please accept our sincerest apologies for any inconvenience you may have encountered. We value your input and are taking immediate steps to address the issues you've raised. For adjusting the character size in the Mandarin Chinese, please follow these steps: go to the entry details page, tap on the "…" in the top right corner, select "Settings", and then "Font Size". We apologize for any inconvenience caused by the network delay. Our technical team has been notified and is working diligently to resolve the issue. Please feel free to reach out to us at service-juzi@vdict.com.cn. We appreciate your patience and cooperation as we troubleshoot the issue, especially about the problem of accessing to all HSK levels. Thank you for choosing Mandarin Chinese for your language learning needs.
