Good UX but bugs
This app looks pretty modern and is intuitive but there’s always auth issues or networking issues. One time I got a blank screen screen with 0 error dialog
Lacking; deteriorates user experience
In today’s day and age, app not talking to Apple Health is a deal breaker for me. Even the Sutter Health app does it seamlessly. Crossover is meant to be a new-age service provider but you wouldn’t know that from their app
Easy and quick sevice
I got this application through my job and it’s been a great app to work with. I suffer from asthma and being able to request a prescription within minutes is amazing. I also like that I get notified once my provider responds since I typically have to exit the app.
Overall very good experience with this app and it’s services!
Overall very good experience with this app and it’s services!
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Can’t even register for an account!
When I try to register for an account and put in all my information and press “create account”, it says “password cannot be blank”. It’s not blank! I entered one that met all of your security criteria! The web browser does the exact same thing. How am I supposed to use your service if I can’t even register for it??
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Where’s the Update button?
I’ve gotten two emails from Crossover now, telling me to update the app or lose functionality in three days, but the promised “update” button does not appear on the App Store for iPhone.
Not tested enough
The app freezes and need to close to use it again.
Download documents always says that
I can’t download.
Viewing documents don’t allow to zoom and it is impossible to read
Download documents always says that
I can’t download.
Viewing documents don’t allow to zoom and it is impossible to read
App malfunctioning
I have to continuously remove the app and download it in order to get into it . This is continuously happening and gets very frustrating. Please fix . Thank you
Decent app, but Notification alert persists
I hate seeing the red dot for notification. This app doesnt seem to properly handle notifications that are read/unread
Just bad
The app is bad. I’ve used it for half a day and had three spurious notifications. The service is also bad… as long as I’ve been a member, I’ve brought up two health concerns and for both been directed to see a local provider in person.
App Update
The new app update looks like they switched to web view. Not terrible but it makes everything to small to read on a phone. You have to zoom into the words to be able to see anything. It’s a downgrade compared to the old app. Also there is a bug. If you click a URL from a message it opens the url in a new browser but when you go back into the app the URL is now pulled up but you can’t exit. You have to close the app completely and restart.
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