Top Notch
The CME app is my first stop for everything gear related. The user experience is second to none, from navigating and ease of finding products to the smoothest checkout process.Awesome customer service
The customer service helped me decide to purchase when I was on the fence about buying instruments here. They have a great reputation and I will agree. Great communication and nice pricing. .
Thank you mates!!Unethical Business Practices
I’ve personally had CME try to screw me with every purchase. Over the year and a half I’ve tried to buy two things from them as new: a Supro DK12 and a guitar both were damaged. The amp arrived pre-opened and has a tube with a noticeable microphonic ringing noise on b-flat. I didn’t know enough at the time to return it.
The first Gretsch Parlor Penguin arrived with damaged pick guard, a crack in the top and bad 16th fret. The replacement arrived with a broken-off tuning key that someone had attempted to GLUE back on. (Also unplayable 1st and 6th strings at the 16th fret. These all were sold as new and arrived with evidence that they’d been opened. (No doubt these items were returned by customers and CME then burns others with those items rather than returning them to the manufacturer. I’ll never buy from them again and I hope no one else will either. Find a store with a different dealer than CME!