Arctic Spas DirectConnect User Reviews

Top reviews

App crash constantly

App continually crashes and is essentially useless now in my 3 year old swim spa

Iwatch

Old version had watch compatibility, bring it back!

Connection problems

A dirty little secret of Arctic Spas is how much trouble you will have connecting consistently through either app through the Wi-Fi extender.

Works!

We were unable to access our SpaBoy through the Arctic Spas app for some reason. This one allows us to see real-time stats and initiate all the actions we would have from the original app. Happy with it!

Not very good.

Was marginally better before as part of main app. Connection isnโ€™t great and often you have to reload the app several times. Need to input IP address to set up which you didnโ€™t before. Fairly awful experience.

Fix it

Whatever you did to the app lately sure broke it. Why split it into 2 apps?? Setting CL level crashes the app. Hire professional software developers you can afford it with the high price your customers pay for arctic hot tubs.

Garbage

The old app barely worked but you could get by, now the new app is complete garbage and makes it inoperable. Buy a different brand of spa, this system is complete junk, im embarrassed to even give it one star.

No longer works

Was working fine before they split off the apps now even when I put in ip it canโ€™t find it but I know itโ€™s correct ip. How can you make someone bad and then totally break it?

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