Difficult to get you winning.
Response from developer
I apologize that you may have had some funding issues but depositing with a debit/credit card does not go through Global Payments and funds are deposited into your account immediately. If you are concerned about withdrawals, you can use VIP Preferred or Play+. Global Payments does assist customers having issues with the VIP Preferred product. Withdrawals do not take two weeks. If you have any questions about how to fund or withdraw from your account, we would be happy to assist you. Please contact us at support@superbook.com.
Scam
Response from developer
We apologize you are having withdrawal issues. Please contact customer support at support@superbook.com and we can assist you in your withdrawal.
Marcus
Response from developer
We are glad to hear that you love our app. If you ever have questions about games that you do not see posted - we would be happy to assist you with that. Please contact us at support@superbook.com!
Is it worth it?
They give you many ways to deposit money onto the app, but only TWO (?!) to withdraw?? Don’t even get me started on how Play+ is basically a scam (a third party middle man for funds-why would anyone use that?) and ACH is the other, which takes multiple business days to receive your money. I mean come on. If I can deposit through PayPal, why can’t I withdraw there too? Just makes the entire operation seem bush league, and pushes you to keep your funds on there-which most people will act irrationally with and end up losing.
Come on Superbook. If you want to hang with the bigger books online presence then you simply must add other withdraw qualities. And add a promo worth taking every once in a while, I’m sure it won’t kill you to do so.
Response from developer
We apologize that our withdrawal options are not up to your standards. We are working on adding more options in the future. We will also be adding new and exciting promotions as well. We hope you will continue to play with us as we grow. Please contact us at support@superbook.com if you have any questions.
Love SuperBook Sports!
Response from developer
We are so happy to hear that you are enjoying our app! If you ever need assistance, please contact us at support@superbook.com.
Low Limits and Long Approval Time
This book has decent odds but they definitely aren’t ready for the spotlight. Very low limits.
Honorable and respectable
Response from developer
We are so happy to hear that! Our customers are very important to us and we appreciate your feedback. Please do not hesitate to reach out to us at support@superbook.com if you ever have any questions!
Promos are terrible
Response from developer
We apologize you do not appreciate the promotions we have for Tennessee currently. However, our Terms & Conditions are very clearly outlined and there is no "fine print". You can see the them on your mobile app or on our website at: https://tn.superbook.com/info/promotions Additionally, if you have any questions about the terms you can always contact our support team at support@superbook.com.
Very Nice!
No Promos/Odds Always Locked
Response from developer
I apologize you are not enjoying our platform in Tennessee. Please keep in mind, we are in our soft launch period as we ensure we are providing the best player journey possible. At this time, we are not offering any first-time deposit offers. You will not be eligible for a first-time deposit promotion in the future if you decide to deposit now, but as we head into our Grand Opening, we will continue to offer more limited time odds boosts and other bonuses. Please make sure to follow us on social or check back on the app to stay in the know on all of our upcoming offers.