failed to check in
they are careless about students whether yhey moved in or not.the just follow up until we made a booking and pay money.rest we have to take care.really disappointed.faced many problems to checkin.
Massive scam
Do NOT use this whatsoever. I paid a booking fee for a room. After paying I waited days for my room offer. When I asked i was told the offer would be sent in 24-48 hours. Obviously that didn’t happen. I said I would want a refund if I didn’t receive it in the next few days. When I did receive an offer it was for a completely different room and building. They had previously sent a voice note to say my room was confirmed, yet when I asked why I’d been given a different offer it’s because it was “already booked up”, and that the offer was for the building adjacent. It was not, it was on a completely different street. I said I wanted a refund for it as I’d been lied to and got completely ignored. When ringing the company I was hung up on multiple times and when I texted my assigned agent she would ignore me. On the support chat through the app when I asked for a refund they continuously disconnected me from the chat. So yeah don’t use this at all.
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Extremely Disappointed with University Living's Unfulfilled Promise and Poor Customer Service
My experience with University Living was extremely disappointing. Despite their promise of assistance and a refund if they couldn't deliver, they failed to provide suitable accommodation options and ignored my refund requests. Their behavior was unprofessional and unethical. I strongly advise against using their services due to their lack of integrity and poor customer service.
Alert- If some one pays to University Living then forget the money
Alert- If some one pays to University Living then forget the money
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