Watch out for the fine print
When apparently I do not qualify for a refund, so don’t give me money back even though the app did not work for me. BUYER BE WARE.
Response from developer
Hi there! Thank you for sharing your experience. We genuinely appreciate your feedback regarding the subscription process and the confusion it caused. We regret that you faced issues with visibility and support. Your insights are important for us to improve. If you need further assistance, feel free to reach out to us at emma.support@femia.io. – Femia Team
SCAM - do not sign up
Response from developer
Hi there! Thank you for sharing your feedback. We genuinely regret the experience you've had with unexpected charges. Your concerns are important to us, and we’ll use your feedback to improve. If you need further assistance, please reach out to us at emma.support@femia.io. – Femia Team
Terrible terrible service
Update: they have responded with instructions that are inaccurate. All the reviews talk about how difficult /impossible it is to cancel and they have yet to actually fix the issue.
2nd update: their support team continues to be unhelpful and not address what i am actually saying in any of my issues with their company and they way it is set up. I mention i didn’t use the app so wanted to cancel it and its ridiculous the inability to cancel easily they respond not using or uninstalling the app will not cancel it. That is not what i said and also was not the point of my message. This company is terrible and needs to do better. Can’t wait for California to make it illegal to not be able to cancel subscriptions with a single click because this company is going to have a terrible time in court :).
Response from developer
Hello! Thank you for sharing your feedback. We're really sorry to hear about such an experience. We truly appreciate your insights about the challenges with canceling your subscription and the support experience. Your concerns are important, and we will take them into account for future improvements. If you need further assistance, please reach out to our support team. – Femia Team
DUBIOUS AND DECEPTIVE APP DON’T USE
Response from developer
Hello! We're disappointed that you've had a negative experience with us, and we want to make things right. Please reach out to us on emma.support@femia.io and we'll do our best to come to a resolution. Thanks for your understanding and patience. – Femia Team
Waste of money
Response from developer
Hello! Thank you for sharing your feedback – we're sorry to hear that you've had a negative experience with us. Your input helps us improve and grow, and we're keen to address your concerns as soon as possible. Please email us at emma.support@femia.io and we'll take things from there. – Femia Team
Very bad customer service
Response from developer
Hello! We're disappointed that you've had a negative experience with us, and we want to make things right. Please reach out to us at emma.support@femia.io and we'll do our best to come to a resolution. Thanks for your understanding and patience. – Femia Team
Do not subscribe to this service!
Response from developer
Hello! I’m sorry that there has been some confusion with your plan's auto-renewal and payment – I appreciate how frustrating this must be. Our subscriptions auto renew by default so that our users don't need to worry about manually updating their plans, but we appreciate that there was a misunderstanding here. So we can get this sorted as soon as possible, please contact us directly via emma.support@femia.io. We’ll look into your concerns and work to resolve them promptly. Thank you for bringing this to our attention. – Femia Team
Scam
As a menopausal women I would not have signed up for a fertility tracker.
Have reported to the fraud dept of my bank.
The ads on social media are misleading, disgusting behaviour.
Response from developer
Hi there, We're really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal. We're committed to resolving the issue for you. Please drop us an email at emma.support@femia.io, so we can investigate things further. Thanks for your understanding and patience. – Femia Team
Disappointing Experience – Not Worth It
Honestly, it has been more frustrating than helpful. I strongly advise against subscribing. Be careful and save yourself the hassle.
Response from developer
Hi, Kris! Thank you for sharing your feedback. We’re genuinely sorry to hear about the challenges you've faced with unsubscribing and app not meeting your expectations. Your insights about the content and services are really valuable to us. If you need any assistance with the app, please feel free to reach out to us at emma.support@femia.io. – Femia Team
Absolute scam
Response from developer
Thank you for sharing your thoughts. We appreciate your feedback about the subscription process and the concerns you've raised. Your insights are important to us, and we'll take them into account for future improvements. If you need further assistance, feel free to reach out to support at emma.support@femia.io. – Femia Team