I was bombarded with the Black Friday promotion; they always offer semi-annual or monthly promotions and do not talk about annual. When I asked for the annual, they said we had added 10%, and when I requested the subscription, they never replied. I just received another promotion email, and I asked for a yearly subscription without any promotions, but still no reply. I don't know if they have enough manpower or are just too lazy to assist (I apologize for such language). I need the subscription but since I am disappointed with the service am not going to subscribe to it.
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