Leave a Review One Country
Steer clear, they will take your money.
You won’t win, and good luck cancelling!!
They bury how you have to cancel your service so people give up and the auto renewal keeps giving them money.
Email and call to cancel and they take forever, assuming they get back to you at all. They are using loopholes to stay out of trouble.
I would look out for a class action lawsuit in the forseeable future and add your name to the list.Show lessJames&@
Developer Response
Hi James! Thank you for your feedback. Difficulty canceling your membership is not what we want to communicate and we apologize for any inconvenience this caused. We're constantly striving to improve our service and will consider your customer feedback in our efforts to do so. Thank you!Radio won't play when i close the app
The radio won't play when they close the app like regular music apps I have to keep my screen on in order for the music to play
update: My app has been working as it should, and i can now listen to the radio with my screen closed or locked. app is great. Thank you!Kiliboy
Developer Response
Thank you your feedback, Kiliboy! We are so sorry that you are experiencing this issue. We would love to learn more so we can review your account. To ensure you receive the best listening experience please contact us at support@onecountry.com. Thank you!Radio won't play when i close the app
The radio won't play when they close the app like regular music apps I have to keep my screen on in order for the music to playCrash before drawing
I was paying in. Put everything into a drawing and it crashed. No longer a member so messaged the company and they did apologize for the problem and told me I would have to redo the application amount for points. Might or might not have effected the drawing but I’ll never know. No longer putting cash into it and wouldn’t recommend doing so if it crashes out of the blue. Still a member though.Show lessDeafBoy316
Developer Response
Thank you for your feedback! If you have any questions or concerns regarding your entries please do not hesitate to contact 1C Support at support@onecountry.com. Thank you!Mobile App Not Functional
After a mobile application update and multiple reinstalls, the app prompts for login, states my account requires renewal, and does not allow renewal. It states, after choosing my monthly entries:
“You must either paymentIntentClientSecret or setupIntentClientSecret”.
This seems like a DevOps dev, test, prod fail as well as a potential app vulnerability all day.
The web site login works fine with no alerts to renew membership. However, I cannot view my account or payment information - not good. The one million dollar graphic does not appear on the mobile version of the website using Safari… … uuuuuuhhhhhhh derp.Show lessreview-Optional
Developer Response
Thank you for your feedback. we're sorry to hear that you had a negative experience, and we appreciate you bringing it to our attention. We're constantly striving to improve our app, so we’ll consider your feedback in our efforts to do so. Thank you!No cancellation button
I think the concept is awesome and I enjoyed the app but now I am facing a problem that will keep me from coming back. The fact that I can not CANCEL when I want, is a major flaw that I am not okay with. I emailed support to cancel, I shouldn't have to do that to begin with.Sarah-7777777
I love One Country
I won’t ever win but i love the radio and podcast in the app and use it at work all the time!Rivers8314
Love the app
I love the vibe! The app is so handy! Thanks 1CPare72
Yawning
Three bars, three minutes, 5G. Still hasn’t loaded and the whirligig is making me dizzy. To add to the discombobulation, there is no thermometer bar to indicate where the app is toward completion of load.
Other than that, it’s a fair application. And the streaming music is a nice feature.SoBeenThere
Do not download!
This app is a scam they will not cancel your membership and will continue to take your money. Your bank will need to get involved in order to cancel and receive your payment.
I doubt they do any good and it’s probably all for show. Just my opinion.
“Preemptive developer response response below”
I know it says to contact you by email in order to cancel. You do not respond to those and continue to steal money from peopleShow lessMattariz2
