A proper review
The negative reviews are from people who are complaining about their problems with their NAS and not this app and those should be removed!
This app works great and allows me to Authenticate with a push just like Duo.
This app works great and allows me to Authenticate with a push just like Duo.
Qnap account not accepting codes
Having issues all the time with authenticator app. It generates codes, but qnap login refuse it then lock account
Works well enough...
This works well enough. If you need two factor authentication, I prefer using generic Google Authenticator apps, but this app is decent and provides protection via TouchID or FaceID.
Two factor auth on QNAP admin accounts is critical.
Two factor auth on QNAP admin accounts is critical.
Circular Nightmare!!🤬
During installation and initialization of my brand new, NAS I kept getting prompts to do two-step verification, for signing onto it for which I gave into eventually. The nightmare began!!! At first I used my mobile device SMS, which worked fairly well. But then Qnap kept prompting to use Authenticator for better security. I decided why not? Despite the low rating on the App Store, did it anyways.
I have an iPad and an iPhone, and installed this app on both, so I can verify logging into each one. when logging into one a code was requested. Somehow I was no longer logged into the AUTHENTICATOR app, Which requires an Authenticator code as well since the circular frustration.
I needed an authenticator code to log into the Authenticator app and couldn’t get one because I needed to verify with an authenticator code.
Try making sense of that!! After multiple tries, I got blocked out of logging into my NAS and was prompted to wait 24 hours.
Needless to say, I disabled two step verification. FOR GOOD 🤬🥵🥵😤
I have an iPad and an iPhone, and installed this app on both, so I can verify logging into each one. when logging into one a code was requested. Somehow I was no longer logged into the AUTHENTICATOR app, Which requires an Authenticator code as well since the circular frustration.
I needed an authenticator code to log into the Authenticator app and couldn’t get one because I needed to verify with an authenticator code.
Try making sense of that!! After multiple tries, I got blocked out of logging into my NAS and was prompted to wait 24 hours.
Needless to say, I disabled two step verification. FOR GOOD 🤬🥵🥵😤
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垃圾！赶紧换回去啊！太垃圾了！！！！！
垃圾，垃圾！登录越来越费劲！登录验证一直刷新不出来！！！输入验证码也不对！！！！！太垃圾！官方是不是就没有测试啊！
Overwriting accounts
I can’t add two different nas where I have the same accounts names, after adding second is overwritten the first one account. A piece of crap…
Bricked my NAS
Lost sync within 24 hours had to reset- my network connections all lost with custom settings…. now reinitializing my nas because of this app force fed by qnap. Great job guys making me want to go back to synology
Gives invalid QR code error everytime
You would think someone would have tested this before rolling it out. Latest update from my QNAP wont let me add 2 factor QR Scan.
Response from developer
QNAP thanks for your feedback and please share more detail in https://service.qnap.com/en. That will help QNAP to fix your problem
