GeoOp User Reviews

Top reviews

No happy

The new app shows notes created in 2022 and 2023 as being created in 2024….

Also I can’t seem to have the notes accurately land in chronological order….

Please continue to support the old app

Very good and well organised app

Everything in the title, improvements can be made to have the option to pay from the app (monthly premium) or payment link to be requested to ease the payment methods. If a monthly payment bounces off it is a hurdle to make the payment in order to have access to the app, it is not the next day unavailable but this improvement can help a lot: payment link or to be able to make the payment if the direct debit failed, from the app on the mobile and not opening the software from browser or laptop etc.
Otherwise, 5*
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Why do you always change the schedules

The schedule list is always updating differently.. first on the old app you would just see yours jobs in a list. Then the new app changed it so its a calender list thing and a map which I had only just got used to. Now its changed again to a stupid list that I have to scroll to the bottom of every time to see my most recent / today’s job. As well as viewing other employees schedules it was heaps easier 4 weeks ago and now everythings changed. Also the camera when taking photos you cant zoom only use 0.5 to take pics while in the geo app. Easier to take a pic and then upload it.
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Response from developer

Hi there, Thank you for your valuable feedback! All these requests have been addressed in the latest version of the app. Please upgrade and confirm if you're still experiencing any issue by reaching out to support@geoop.com. Best regards, The Geo Team

Useless

Downloaded app. Opened app. Opening screen let’s you input user and password. No option to create an account. Huge oversight. App deleted

Response from developer

Hi there, We appreciate your feedback. To create an account, please visit https://try.geoop.com/ > Get Started. You can start a 14-days free trial from there. Once your account is set up, you will be able to login to the app with your login and password. Regards, The Geo Team

Going back to pen and paper

What a horrible upgrade- this was a great product until they “updated” it . Been with them 8 years … changing now . Please note this is a REAL review .

Response from developer

Dear valued user, We appreciate your long-term support, and we're truly sorry for any frustration caused by our recent update. We understand your concerns. We encourage you to give the latest version a try, as we are continually releasing improvements to enhance your experience. Your feedback is invaluable, and we'd love to hear more from you. Could we get in touch to discuss your feedback in more detail? Thank you for being a part of our community for the past 8 years. We're committed to making the app better and hope to regain your trust. Best regards, The Geo Team

Currently works well, needs some improvements

Currently works well, would be 5 stars if when you adjust the date on a single job from a template that it would prompt you whether or not you wanted to adjust all future visits to this date or just this single one.

Response from developer

Hi Shmerr1, Sorry to hear about your issue. Could you please try to upgrade to the latest version (v1.3.1)? The issue should be resolved now. Regards, Team Geo

No landscape view on iPad???

Only portrait view on iPadOS, deal breaker for me.. Old app supports it

Response from developer

Hi there, Thanks for your feedback. We enabled landscape more that works on iPad in version 1.3.3. Could you please update to the latest version? Would you have any issue, you can contact our support team via the live chat or support@geoop.com. Regards, The Geo Team

Easy to use

I am using GeoOP for almost 2 years now . Very easy to use and features like map, comments etc are very helpful .

Aman @Hallmark Services

Great App

So easy to use when putting our jobs and new clients and alos multiple photos.
Thanks
David @ Washrite EBOP

Great overall

The system has come along way and we love it, very stable and never drops out and the customer service is great, amazing system for field based service or trade business. Highly recommend it to any SME out there

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