KindiCare CRM

KindiCare helps Australia’s early childhood education and care providers to showcase their centres and connect with families searching for early childhood education and care services. The KindiCare CRM App is connected directly to KindiCare, Australia’s #1 App for finding childcare, as well as KindiCare’s next generation Childcare Comparison Website. This ensures that your centres and services are visible to the right families looking for care. The KindiCare CRM App for childcare providers includes a range of features to help you manage your centres and leads anywhere, at any time, with just one app: - Dashboard The KindiCare CRM App’s Dashboard provides you with a summary of your centre portfolio including the volume and value of enrolment applications, volume and your response time to enquiries received from families as well as highlighting any messages from families still awaiting a response. - Centre Listing Management No more paper, emails or manual processes. The KindiCare CRM App puts you in control of your listings and their content enabling you to edit and update listing details in an instant. You can edit all of your centre details, create a unique description of your service, add photos and videos, your centre or company logo, customise call to action buttons, edit opening hours and times, manage your early learning services and related pricing and vacancy information as well as configure features and inclusions so families searching for care know what your centre has to offer. In addition, you can see all your centre’s ratings in one place, read and respond to reviews of your centre and services left by families and dispute any reviews you believe aren’t genuine. - Enquiries Build trust with families by connecting with their enquiries instantly and securely anywhere, any time. No need for email, with the KindiCare CRM App, you can chat directly with parents the moment they make an enquiry. Our unique and secure Mailbox feature lets you send and receive messages, documents and images to engage with parents more conveniently and build trust just like when you have a conversation on a visit or tour. - Applications The KindiCare CRM App allows you to manage the pipeline of Applications you’ve received from the KindiCare Marketplace. You can review application details, details of who has applied and the days they need care, update enrolment stage, request and receive documents from parents as well as chat securely with the parent or guardian who made the Application via the Mailbox. When updating the enrolment stage, KindiCare will automatically send them a secure Notification and Message via the Mailbox saving you time. - Mailbox KindiCare takes the pain out of communication between parents and providers. The Mailbox lets you communicate securely and conveniently 24/7 with parents and guardians in relation to any Enquiries or Applications they have made. - Notifications Never miss an enrolment opportunity because you missed a phone call or an email went to junk. The KindiCare CRM App has smart notifications that alerts you whenever a family makes a new Enquiry or Application for care for their little ones. You are also automatically notified instantly whenever a new message is received from a family via the KindiCare Mailbox. - Contacts The KindiCare CRM App provides easy access to the contact details of any parent or guardian that has made an enquiry or application with your centre at any time. You simply search for a Contact to see the details of any Applications, Enquiries or Mailbox messages related to that Contact. And if you need to get in touch with the parent or guardian, you can Email, Message or Call the Contact in just one tap!