Rida Driver User Reviews

Top reviews

Poor policy

I hand a flare wheel while going to a trip then I canceled and indicated vehicle issues or something like on the cancellation menu only to fix it and trying to go online and it say I can’t receive an order so I contacted the support system and they ask me to go to inspection center…..really! With the cost of fuel and my time to waste it on doom thing anyway I switched to other app,went online and started working….Rida just came to business and they have not gained much ground now they want to shoot themself by themselves …. I wish you Understand that few 1m customers and 10 drivers is a bad business…you need more drivers in your system to make good business….i some book a ride from your app and couldn’t get a driver each time they will delete your app and use the one that has available drivers
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Not in Florida

Nope

Unsatisfactory app services

This app isn’t a good business app for drivers at all. The developers needs to work on the gps standard and review their prices. Imagine telling a driver to go pick a client from 30min drive away from his location and price will be 2000naira. This is so bad and poor. You guys have a lot to work on to enable driver partners earn well.
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Response from developer

Hi, Thank you for your message about the fare. We appreciate and consider all feedbacks. As for your suggestions, I'll forward them to our development team.

Freezes my phone

Pls fix this app, it freezes up my phone when using it. Thanks

Response from developer

Hi, Thank you for the feedback. It will also be helpful if you can contact support via the app and share more info about your challenges so you can be assisted.

ORDERS UNAVAILABLE. ALLOW BACKGROUND LOCATION ACCESS

I HAVE BEEN TRYING TO GET THE NEW RIDA APP TO WORK BUT IT HAS BEEN TELLING ME TO ALLOW BACKGROUND LOCATION ACCESS. I HAVE DONE THAT OVER AND OVER AGAIN BUT ALL TO NO AVAIL. PLS HELP ME LOOK INTO THIS. THANK YOU

Response from developer

Hi, Thank you for your message and sorry for the inconvenience. In such cases, I suggest you contact support via the app so you can be assisted.

Poor fare

The company doesn’t consider the cost of petrol in Nigeria and the welfare of the drivers is so poor

Response from developer

Hi, We understand your situation. The service constantly monitors fuel prices and rides in order to remain fair to both drivers and users. The most important thing for us is that you always have orders to take. We appreciate your feedback a lot , for further explanations you can also contact support via the app.

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