Leave a Review WOWPASS
No front page,useless app
No front page,no functioning buttons,useless appRubi_bubi
Developer Response
Hello, this is WOWPASS team. Thank you very much for leaving a review. First off, we sincerely apologize for not providing a satisfactory experience. It would be helpful to have a more detailed explanation of the problem situation. If you contact our customer center (https://wowpass.channel.io/), we will do our best to assist you further. Your feedback will help us improve our services, and we are committed to providing a more convenient and enjoyable travel experience for our customers. Thank you.Problems with the card
I accidentally put money in the area where you buy stuff instead of for the train so I tried to take out the money and it says to connect to the app but when I tried to connect it would not let me so this card and app is a big lame scam.Army Of Cat
Developer Response
Hello, this is WOWPASS team. Thank you very much for leaving a review. First off, we sincerely apologize for not providing a satisfactory experience. If you contact our customer center (https://wowpass.channel.io/), we will do our best to assist you further. Your feedback will help us improve our services, and we are committed to providing a more convenient and enjoyable travel experience for our customers. Thank you.Not loading
Nothing loads after logging inwiiiluuu
Developer Response
Hello, this is WOWPASS team. Thank you very much for leaving a review. First off, we sincerely apologize for not providing a satisfactory experience. If you contact our customer center (https://wowpass.channel.io/), we will do our best to assist you further. Your feedback will help us improve our services, and we are committed to providing a more convenient and enjoyable travel experience for our customers. Thank you.수수료만 이게 얼마입니까
멤버십 가입비 5천원
T머니로 사용 가능하다고 광고해놓고
막상 충전해 놓으니 T머니 쓰려면 지하철 교통카드 기기에서 현금으로 별도 충전하라고?
심지어 멤버십 비용 다 지불했는데 뭐?
내가 넣은 내 돈 빼는데 수수료가 몇얼마???
이거때문에 홍대 기기앞에 줄이 얼만줄 알아요?
한국인도 헷갈리게 해놨는데 외국인들이 돈넣다 뺐다 취소했다 물어봤다 앱 깔았다 설명서 봤다
이거때문에 기기붙잡고 늘어지다 막차 놓치고 택시타고 귀가했어요honeui
Developer Response
안녕하세요, WOWPASS 팀입니다. 리뷰를 남겨주셔서 정말 감사합니다. 먼저, 만족스러운 경험을 제공하지 못해 진심으로 죄송하다는 말씀을 드립니다. WOWPASS는 한 장의 선불카드로 환전과 교통카드, 기타 캐시백 혜택을 한 번에 누릴 수 있는 서비스입니다. 멤버십 가입비는 WOWPASS 카드 발급비로, 티머니 잔액과는 무관한 부분입니다. 티머니 잔액 충전 과정의 불편함은 현재 개선 중에 있으며, 빠른 시일 내에 업데이트할 수 있도록 하겠습니다. 고객님의 소중한 의견을 바탕으로 더 나은 서비스를 제공하고, 고객분들께 보다 편리하고 즐거운 여행 경험을 제공할 수 있도록 노력하겠습니다. 감사합니다.Complicated to a PhD from Texas A&M
To whoever created this well-wish idea, can you make it simple to use? It’s bullsh*t to have General money and t-money. I only stay couple days and have no time to figure out where to charge. Besides Korean convenience stores’ cashiers are almost all rude compared to those of Taiwan’s and Japan’s. If the cashiers are from China to make a living here, even worse.Show lessBarqinf
