Leave a Review SnapSnapSnap
Nothing like the video.
The app takes the indoor pictures, but after the ‘edit’ there is no improvement. Wasted half and hour.Stan the Computerman
Developer Response
Hey Stan the computer man, Thanks for giving SnapSnapSnap a try! While we're delighted you gave it a whirl, we're even more excited to help you achieve spectacular results in future projects. We were unfortunately unable to locate your account within our company but would love to review your project and address any specific concerns you have to work together and iron out the pain points we're sorry to hear you experienced the first time around. Our friendly customer service team is available 24/7 to assist you via chat, phone, or email, offering expert guidance on capturing stunning real estate photos and making the best out of your shots through our app. We're here to walk you through everything, from submitting your images, setting up your shots for perfection and adjusting the app settings to sharing top tips to achieve the high quality WOW results we pride ourselves in! Your satisfaction is our priority, and we look forward to making your next SnapSnapSnap experience an absolute triumph! We encourage you to please reach out to discuss this further; let's create some photo magic together. Kindest regards, SnapSnapSnap Support TeamExcellent product great pricing
A great ap to be used in conjunction with Box Brownie.com. Offers simply easy to use solutions for Realtor photo needs. Absolutely Helps us get more eyes on our listings and get our sellers top price! Even great for the non-techie (thats me!)E.D.rocks111
Developer Response
Thank you so much for your wonderful review! We're thrilled to hear that our app has been a valuable tool for you. It's fantastic to know that our user-friendly solutions have made a positive impact on your real estate photography needs. We're dedicated to helping realtors like you showcase their listings effectively and achieve the best possible results. If you have any further questions or need assistance, please don't hesitate to reach out. Have a wonderful day.Pretty convenient and a time saver!
The app was super easy to use and upload for edits. It snapped bracketed photos with ease and saved me so much time! Turnaround on the photos was a few hours. Not bad at all! Will continue to use it in the future.whozyurdade
Developer Response
Thank you for your kind words. We are happy to hear you are enjoying the app. We appreciate your continued business and appreciate all your feedback. Remember our Customer Service team is available 24/7 in case you have any questions.Ignore other reviews! Best cost effective option to elevate my listing!
I was reading other reviews for this app and in no way it reflect the reality. This app is amazing and has helped me with my day to day operations. Sometimes I don’t have the budget or the time to wait for a photographer to go to the property to this app really saves my life. I don’t need any special training or expensive equipment. I just need the phone I already have.
BoxBrownie is amazing at what they do and previous reviews seem to be photographers that are nervous that this app will cut down on their income
BoxBrownied customer service is always amazing I always get the help I need and they are super friendly and helpful.Show lessListingonabudget
Developer Response
Thank you for your wonderful Review. We appreciate your feedback and love to hear you are enjoying using our App.Professional Quality? What a joke.
Disclosure, I’ve been shooting real estate for 7 years. I know shoot flambient but use HDR as a backup option for low quality homes such as those needing full renovation. When I first started out I used boxbrownie and had an awful time getting quality consistent edits. Fast forward a few years I thought I’d look into this just as a backup option in case my camera died on a job. I made sure I had the settings setup to the highest quality and used a tripod. I shot this next to my DSLR. First, their editors still have no idea how to properly edit RE. Just low quality work at a top-of-the-market $1.60 per edit. I even turned off the “sky swaps” in the settings and it was still done. Second is noise. Part of this is a lack of knowledge on the part of the editors and the other is the fact this is shooting with a tiny sensor cell phone. This DOES NOT in any way shape or form constitute professional and that language is offensive to me as an actual professional. I tested this on a job site without a client present. If I ever took my phone out to shoot a home I would never be hired again. The last point is time. I set this up right next to my DSLR to just shooting the large living spaces as a test. The app on an iPhone 13 took 3-4 times longer per shot than my DSLR using AEB.
In conclusion I strongly encourage you avoid this app and box brownie for the following reasons:
1. Low quality edits at top of the market outsource pricing
2. Time on site is tripled vs shooting AEB with a dslr.
3. Using a cell phone and pretending it’s “professional” is a slap in the face to the actual pros.Show lessjaxdubguy
Developer Response
Hey Jaxdubguy Thank you for your feedback on our app. We understand your concerns as an experienced real estate photographer. However, we want to clarify that our app is primarily aimed at real estate agents who seek a simple and cost-effective solution for capturing quality images without expensive equipment. We apologize for any confusion regarding the target audience of our app. We do not intend to undermine the importance of DSLR cameras, but rather provide an accessible option for those who may not have access to such equipment. We value your expertise and would appreciate if you could contact us at feedback@boxbrownie.com to provide more details and suggestions. Your feedback will help us improve our services for a broader range of users, including professionals like yourself. Also if your instruction were not followed we would like to know your account so we can get our quality team to check on the quality of your job. Regarding your specific concerns, we understand your disappointment with the consistency of edits. We continuously strive to enhance our editing services and would like to discuss your requirements to ensure better results in the future. We also acknowledge your concerns about noise and the perceived lack of professionalism associated with using a smartphone for real estate photography. Our app is designed to offer a quick and accessible solution for agents who may not have access to professional cameras. We encourage you to continue using your preferred equipment, and we apologize if our app did not meet your expectations. Thank you for your feedback. Please contact us at feedback@boxbrownie.com so we can address your concerns and work on improving our services.Amazing!!
Super simple to use. Can shoot real estate like a pro in seconds. I own a DSLR and sometimes it’s just easier to use SnapSnapSnap cause it’s fast and produces the same result.seano4ever
BB is the Best!
Box Brownie is so super awesome but with the new app it has taken it another level.
Why would you ever advertise without furniture ever again!?Mel & Shooter
Horrible app and even worse customer service!
This app crashes every time you try to submit a job. Then, their customer service team tells you to just upload things through their website. So what’s the point of the app other than wasting hours of your time. On top of that, they make it sound like they’re working on fixing your issue and then you never hear back from them. Very disappointing.Show lessRenoAreaInfo
Developer Response
Hello RenoAreaInfo We appreciate your feedback and have reached out to your email in regards to the issues you encountered. We would love to know how you are doing with the app After all the updates we have made and how your experience has been with our customer service team since then.Photo app with professional editing service
An easy to use photography app with editing services built in. This app makes it easy for an individual with a cellphone get professional quality photos.Lilnitsch
Developer Response
Thank you for your amazing review Linitsch. We appreciate all the feedback you can give us. Please know you can reach out to us 24/7 via Chat, Phone or Email. We appreciate your business.
