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Great Email Service with Room for Improvement
I’ve been using this email service for a while now, and overall, I’m quite pleased with it. The interface is user-friendly, and the features are robust, making it easy to manage my emails efficiently. However, there’s one significant improvement that would make this service even better: the ability to integrate emails from other providers since I haven’t been able to add Mailfence email to other email apps. (Update: It’s kinda insane that we have to pay to add our email to email apps. It’s such a basic feature and shouldn’t be a “premium feature”Show lessDeveloper Response
Thank you for your feedback. Our free plan allows you to add third party email apps to your Mailfence account : https://www.youtube.com/watch?v=ixWs-xZbHQs Mailfence TeamThe most under mated email service provider in the world!
Please give this team support!! Highly recommended, super clean, simple did not collect your data encrypted. It’s bulletproof and needs more support from everybody else. Definitely on par with proton mail, and Tutanota.Developer Response
Thanks for this great review. We remain at your service.Mailfence TeamGreat App, Features Lacking
Love mailfence and the new app. However, it would be very appreciated to have the ability to mark as not spam or to create folders from the app. I also noticed that pictures do not load well and attachments are also at times hard to open. I’m not sure if this is due to Mailfence themselves. Good app overall.Show lessDeveloper Response
Thank you so much for your feedback and your 5 star rating! You can create new folders from the App by clicking on the "+" closed to "Folders". Management of the "non spam" email addresses needs to be done from your account on your computer. I have raised your comment on the performance to our technical team. Don't hesitate to reach us to support@mailfence.com. Regards. The Mailfence TeamOne of the worst app I have in my phone
It keeps logging me out from all my devices. I have two iPhones and an iPad, and about once per week it logs me out and I have to log back in in all my devices. It has become the biggest pain in the rear app in my phone, and I have hundreds of apps. I am considering deleting my account with Mailfence and deleting the app just because of this problem.Show lessDeveloper Response
After having checked with my technical team, our app can't cause the issue. Each app is running in "independant box", not conflicting with the rest of the apps on your device. Have you checked if the capacity on your device is sufficient? Don't hesitate to contatc us on support@mailfence.com. Mailfence Team. We are very sorry about this huge inconvience. Could you please send us more information about the issue you are facing to support@mailfence.com. We want to review this with our technical team to better understand where stands the problem. Thanks for your feedback. Mailfence TeamLike having it more than not
By choosing to use something like Mailfence, you’re naturally making trade offs that others may not find as savory. For example, it’s not possible to add an event to your calendar on mobile. I’m happy to accept this compromise in exchange for receiving privacy and security.
This said, the one thing I really wish the iOS app supported that the Android app supports is landscape mode. I’m on a smaller form factor device, and it’s not possible for people to scan QR or bar codes out of emails because I can’t make them large enough in the portrait orientation.Show lessDeveloper Response
Hello to come back on the "landscape" comment, App is usually set-up and blocked on "portrait" on Android and iOS for the phones. On tablets however both are allowed. More specifically for the QR code, you can zoom within the email. You won't have any problem to scan it that way. I hope that I have been able to help you. Don't hesitate to contact us on our mail support@mailfence.com. Mailfence Team Thanks a lot for your 5 stars rating. Good news! A version with the Contacts will be released during the summer. Our Calendar is being worked on and is schedulted for Q4. For the landscape, I have shared your feedback with our Technical team and I will get back to you asap. Thanks. Mailfence TeamPlease add No Spam feature with white listing
The application lack of many features that are included in the desktop version. Unfortunately the desktop version doesn’t display nicely on an IPhone. Please add these features starting with the ability to mark a spam email as not spam. Filtering on Alias could be useful instead of using tags and rules for this.
Thank you.Show lessDeveloper Response
We thank you for your review and feedback. We plan to include these lacking features in the future releases. Did you try https://mailfence.com/m on your iphone ? That version should display well on Iphone. Have a great day Mailfence TeamPerfect but can’t print
What stops me from being a paid subscriber is the inability to print. I love your built in calendar and contacts options. The app is very efficient. Your staff writes me back right away! No complaints. Hopefully soon, you allow for printing on the mobile app.Developer Response
Dear, Thanks for your review and feedback? We'll address the printing issue in a following release and hopefully welcome you as a paying user soon :-)Regards, Mailfence TeamBest email service around!
No ads, no spams, free from government surveillance.Developer Response
We thank you for your review and supportSignificantly Crippled App
I am a paying subscriber. I use MF on my PC and iPhone. Before this app I used some other MF app that was just a bookmark to MF mobile. It worked great! It had full functionality. I use everything - email, contacts, notes, calendar. This new “real” app is missing contacts, notes and calendar functionality. What is the point of teleasing a crippled version? I need all the functions when mobile. Now I have to waste more time figuring out how to go back to what I had that just worked! I wish I had never downloaded this app.Show lessDeveloper Response
Dear,We are sorry to hear about this. We presently maintain both the old PWA app and the new native app. For your info, Documents will be released in a week. The other missing tools are in development. If you need the entire Email Suite, please continue using the PWA app. More info here : https://kb.mailfence.com/kb/how-to-install-the-mailfence-app/Simply great
Very happy with it so farDeveloper Response
Thanks for your feedback Mailfence Team