Some major flaws
The app does not allow you to subscribe to your service. It also doesn’t bring up the settings page which allows you to change your subscription status. I tried reinstalling it the same problems occurred. I’m not sure if this is a app or a website issue because it same thing happened on my desktop was unable to buy a pay subscription so I haven’t..
Show less
Forum tab is busted
Even after the most recent updates the forum tab still lands you at the full service list of teams rather than taking you to your favorite team forum as a default. This was something that used to work properly but has been broken for some time now. Also have the login/out issue on closure as others have mentioned. Please fix. It’s becoming unusable and contemplating cancellation. I’m not on the website enough to get value from this without a functioning app.
Show less
Needs better navigation
I enjoy the content in the app, but it has two glaring usability issues.
First, it’s constantly signing me out. It’s annoying to be forced to sign in over and over when I want to quickly view content.
Second, it feels like it’s designed to get users to try to engage with all the sub-sites. Here’s the thing — most sports fans follow a single team. I follow Kentucky and subscribe to KSR+. So when I open the app, I want to go directly to either KSR, KSR+, or to the KSR+ forums. Instead, the app takes me to a generic Kentucky feed and makes me go to the hamburger menu to navigate to fan sites and then to KSR+, and then back to the hamburger again to find KSBoards. It’s incredibly annoying — so much so that I’m about to unsubscribe.
Fix these fundamental navigation issues, and I’ll stay subscribed. Otherwise, the app is too annoying to keep using.
First, it’s constantly signing me out. It’s annoying to be forced to sign in over and over when I want to quickly view content.
Second, it feels like it’s designed to get users to try to engage with all the sub-sites. Here’s the thing — most sports fans follow a single team. I follow Kentucky and subscribe to KSR+. So when I open the app, I want to go directly to either KSR, KSR+, or to the KSR+ forums. Instead, the app takes me to a generic Kentucky feed and makes me go to the hamburger menu to navigate to fan sites and then to KSR+, and then back to the hamburger again to find KSBoards. It’s incredibly annoying — so much so that I’m about to unsubscribe.
Fix these fundamental navigation issues, and I’ll stay subscribed. Otherwise, the app is too annoying to keep using.
Show less