Live Reviews:
Capacity

Capacity

Support Automation Platform

⭐️5 / 5
Rating
🙌13
Ratings
📼3 scs
Content
📦~ in 0 month
Updates frequency
🗣❌ unsupported
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All Versions of Capacity

1.5.3

June 26, 2024

v1.5.3 - Minor performance improvement

1.5.2

May 29, 2024

v1.5.2 - Updated privacy declaration

1.5.1

April 13, 2024

v1.5.1 Update: - Fixed minor display issue

1.5.0

March 14, 2024

v1.5.0 System Update: - Upgraded SDK version - Fixed minor issue

1.4.7

March 8, 2024

v1.4.7 Update - Fixed minor styling issue - Performance improvement for Helpdesk tab
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1.4.6

February 12, 2024

v1.4.6 Feature update - Concierge screen: Filtering out Concierges that are not approved to display in the mobile app (the approval setting is controlled by the administrators in your organization, administrators can go to the Capacity web console for your org, locate Settings->Chat Interfaces->Concierge Setting->Mobile App Display option and set it to on or off to control if the Concierge should show up in this mobile app)
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1.4.5

December 19, 2023

Capacity v1.4.5: • Improved visual • Fixed minor display issue

1.4.4

December 2, 2023

v1.4.4 Update: • Improved visual • Added more features to Helpdesk section • Fixed a minor styling issue
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1.4.1

October 31, 2023

- Added new Helpdesk feature (preview) - Fixed minor styling issue

1.3.1

October 11, 2023

- Fixed UX issue for Concierge screen and Site screen - Improved security - Improved memory usage - Updated color palette to standard production palette - Improved accessibility & styling in Login Screen
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Price History of Capacity

Description of Capacity

Capacity helps businesses automate support and work processes using powerful AI and Knowledgebase software. Our Concierge chatbot uses your Knowledge Base to provide answers to employee and customer questions. Decrease the number of requests and tickets, while increasing your ability to respond quickly and effectively. The mobile app will give you the ability to: • Interact with the Concierge on mobile • Browse your Knowledge Base • Manage your Helpdesk tickets

Capacity: FAQ

Is Capacity compatible with the iPad?

Yes, there is an iPad version available for Capacity.
The Capacity app was developed by Ai Software, LLC.
The Capacity app currently supports iOS 13.4 or later.
5.0 out of 5 is the fantastic rating that Capacity has received from users.
The App Category Of Capacity Is Business.
1.5.3 is the latest released Capacity version.
Capacity updated on July 8, 2024.
The specific date when the app came out was February 6, 2023.
No objectionable content, suitable for young children.
Currently, Capacity supports English.
No, Capacity is not on Apple Arcade.
No, Capacity does not support in-app purchases.
Sorry, Capacity is not designed for integration with Apple Vision Pro.

Screenshots of Capacity

iphone
ipad

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Reviews of Capacity

  • Invaluable Asset to Our Team

    Capacity Helpdesk is a game changer for organizations looking to streamline their support operations. With it’s user - friendly interface, robust feature, seamless integrations, and focus on collaboration, this app has become an invaluable asset to our team. I highly recommend Capacity Helpdesk to any business seeking to enhance their support capabilities and deliver exceptional customer service!
  • Huge time saver

    This app is great for when you’re on the go. I can access all of my company’s documents, knowledge and apps. Everything I need is just a few thumb taps away!
  • Access anywhere

    This is a huge addition to the Capacity platform. It is so nice to be able to access what I need on the fly.