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get.chat - Shared Team Inbox

Shared Team Inbox

Business

⭐️0 / 5

Rating

🙌0

Ratings

📼4 scs

Content

📦w/o updates

Updates frequency

🗣❌ unsupported

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Versions
Price History
Description
FAQ

All Versions of get.chat

2.4.2

October 30, 2023

- Fixed chat visibility on assignment

2.4.1

August 28, 2023

- Improved infinite scrolling for chats list and messages list - Loading chats and messages faster - Improved displaying of errors and recommendations - Improved notifications press action - Displaying interactive message replies properly - Improved message styles

2.3.0

August 21, 2023

- Added message statuses details section - Improved UI - Added message status: "pending" - Displaying message errors and recommendations

2.1.2

July 14, 2023

- Fixed sending templates with URL buttons without variables - Fixed an issue with loading older messages - Improved UI

2.1.0

June 14, 2023

- Converting video files to WhatsApp compatible format (h264/aac) - Improved UX

2.0.3

June 7, 2023

- Fixed uploading and deleting Business Profile photo - Fixed several networking issues - Improved error reporting - Improved UX - Improved stability

2.0.1

May 30, 2023

- Added WebSocket connection status indicator to the developer options - Converting MOV video files to MP4 while sending - Improved UI

1.14.0

April 24, 2023

- Fixed: Chats with incoming message appear incorrectly when chat list is filtered - Quick actions menu is now accessible for expired chats as well - Shorter quick action commands to send templates - Improved saved response list UI & UX - Saved response content is now copied to the message input instead of being sent immediately

1.13.0

April 17, 2023

- Improved UI & UX - Ability to delete quick responses - Closing template dialog immediately on send - Fixed a minor bug - Added ability to copy text messages - Outgoing text messages can now be saved as quick replies

1.11.2

March 31, 2023

- Enabled notification sound - Fixed video playback issues - Added assignment commands to the quick actions menu! - Transparent background for sticker messages - Added support for animated stickers - Fixed invisible text when typing message in dark mode - Reloading chat on web socket reconnection to avoid missing messages - Added search command to quick actions menu - Allowed customization of notification sounds with four different options

Description of get.chat

get.chat's Team Inbox is a multi-agent chat tool that allows your support or customer satisfaction team to respond to customers’ queries through different devices simultaneously. Requirements: - Access to WA Business API from 360dialog - Access to get.chat's web inbox link and credentials Features: - Multi-agent access - Multi-device access - Bulk Messages - Saved Response - Chat assignment - Chat tags - WA Business API template messages - Voice Messages - Media attachments and emojis The WA Team inbox solution turns your WA inbox into a pleasant communication space for both the clients and the team. Moreover, it makes it easy and efficient to manage customer support for your business. Due to its open API and plugin system get.chat allows you to easily integrate WA Business with other systems like chatbots, CRMs, customer support systems, and many more. Build an integration yourself or use one of our prebuilt ones: HubSpot, Pipedrive, Google Contacts (Google People API). The following integrations are available through Zapier: Gmail, Slack, Jira, Google Sheets, Microsoft Excel, HubSpot, Intercom, and Pipedrive. Why get.chat? - Fast and Easy setup - Seamless integration with your CRM - Better customer experience - Scalable solution - Partnership with 360dialog (Official WA Business Solutions Provider)

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