Easy to Use
I like that I can pull up my benefit information on the go. Responses are quick and it has helped me a few times!
Deductible Status
I love having a place I can go to quickly view my deductible status!!
Simple app for a complex healthcare world
It’s simple enough to connect to an advocate.
Not new user friendly
My husband needs an account, but there are no instructions to ‘invite’ him.
Keyboard and text boxes
Using app, when I go to type in text box it shifts the screen so I can’t see previous messages or conversation. And then if I come back to conversation it has prefilled text in box, then when I go to delete, it shifts the screen again for the keyboard, which moves the conversation out of my view.
I cannot provide feedback either within the app, as the same thing happens. I can’t get rid of the keyboard to be able to view the remainder of the screen to press the submit button.
I cannot provide feedback either within the app, as the same thing happens. I can’t get rid of the keyboard to be able to view the remainder of the screen to press the submit button.
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Very helpful info
I use it to check my deductible status most often. But knowing I can chat with an expert is useful.
