Works
I didn’t have any issues pairing or using the device with this app.
The only reason for 3-stars is the lack of syncing data with apple health.
The only reason for 3-stars is the lack of syncing data with apple health.
Passwords must not contain special characters!
The software works relatively well, albeit a very basic interface. The primary function does perform, however, so one can't complain much. It generates extensive reports based upon how long the device was worn. I've had a PDF report of over 900 pages.
Just make sure that you double-check your entries during signup. I suggest opening a new note in the Notes app, then type your email address and a simple password. (Google dinopass) Then copy and paste for the signup process, and also for the login process.
I've been using this app since around November and it's functioned well every time I've used it. I hope they don't discontinue the AI analysis anytime soon, because us customers put a lot of trust in them to continue providing the service.
Hope this was helpful!
Just make sure that you double-check your entries during signup. I suggest opening a new note in the Notes app, then type your email address and a simple password. (Google dinopass) Then copy and paste for the signup process, and also for the login process.
I've been using this app since around November and it's functioned well every time I've used it. I hope they don't discontinue the AI analysis anytime soon, because us customers put a lot of trust in them to continue providing the service.
Hope this was helpful!
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App does not work
Rating by other reviewer is correct. App does not work!
Does not seem to work
Downloaded app
Connected via Bluetooth
Opened app and tried to find device
Never finds device
DOES NOT WORK!!!
1 star!
Connected via Bluetooth
Opened app and tried to find device
Never finds device
DOES NOT WORK!!!
1 star!
Short passwords work
I ran into the same "wrong account or password" error, but got it to work with a simple alphanumeric password. Seems to maybe be a character length issue or not liking special characters.
Total Waste of you money
No contact phone number, cannot setup an account, and now concerned that the loaded software is legitt.
I also cannot login to a new account
Just like Yar_H mentioned in their review, I also just created a new account and already cannot login. Got the "wrong account or password" error message. I don't see any way to contact help support. I'll be returning my device if I cannot login to the software.
Cannot create an account
I'm on MacOS Ventura 13.0 and an M1 Mac Mini. No matter what I do, I cannot create an account. I have tried multiple email addresses thinking I may have screwed somthing up. The software seems to create the account, but when I go to log in with the password I used, it says "wrong account or password." I'm usually pretty patient, but I am not holding out to get any kind of customer support. Since an account is needed to do an analysis of the waveforms, this product has very limited use for me. Will send it back unless I get someone to help me soon.
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App unstable - won’t open in my iPhone 14 Pro
Bought this device based on the reviews on amazon.com. Then it asked me to load the Livenpace app. The app is loaded, but I can’t open it…
