Leave a Review iFAST GB
Avoid this stupid bank
This useless bank can’t never see anything good with their customers no matter how loyal you are with them. I have been with this bank for a year and I have been saving money with them. I had 6k already fixed deposit with and and also use it as my day to day account. To my surprise, I transferred £5000 from my other account and it was locked off. I complained and I was told that my account is under review. Fair enough, I gave them time to review knowing my money is legit. To my surprise, I received email that my account will be closed and I should withdraw all my funds. They had to terminate my fixed deposit and I never got any interest on it rather they charged me £6 for early termination. Meanwhile I only had two months for my fixed deposit to mature. No one just try to use bank and I will blacklist it to all platform. Very unreliable.Show lessKizzito209457
Developer Response
We greatly appreciate your feedback, and we're thrilled to let you know that we're fully committed to enhancing our payment services. Our goal is to become FPS (faster payment services) enabled by Q1 of 2024. Additionally, we're diligently working on introducing a multi-currency debit card by mid-2024. Stay connected with us, as we're excited to share more exciting updates in the near future! Your support means the world to us.👍
I have noticed that this system has continued to improve. It is now more convenient to useJoLee JL
Worst bank on the planet
Simply avoid this bank at all costs. They have zero customer service and even less customer careTonyP-Th
Developer Response
We take feedback seriously and are sorry to hear about your experience. We have earlier reached out to you to help resolve the issue, and we would appreciate if you could get in contact with us directly to discuss your situation on a secure channel. Please contact our support team at clienthelp@ifastgb.com or through Live Chat available on our website and mobile app. Thank you for bringing this matter to our attention and we wait to hear from you on the above.