Tata AIA Life Insurance User Reviews

Tata AIA Life Insurance

Tata AIA Life Insurance Company Limited

Finance

Top reviews

Leave a Review Tata AIA Life Insurance

Payment button disabled
Forcing to make direct debit / auto debit. I always like to pay via net banking
Jaggsjaga
2 months ago
Developer Response
Dear, We apologise for the inconvenience and have taken note of your concern. Kindly share your contact details along with the screenshot of the issue faced at mobileapp@tataaia.com to resolve this as soon as possible also, you can raise a service request as we have an option in policy servicing for raising and tracking service requests. Thank you.
Mobile app payment screen
Unable to make payment as the mobile app doesn’t scroll to the declaration part
Srija-Jaya
3 months ago
Developer Response
Dear Srija, We apologise for the inconvenience and have taken note of your concern. Kindly share your contact details along with the screenshot of the issue faced at mobileapp@tataaia.com to resolve this as soon as possible also, you can raise a service request as we have an option in policy servicing for raising and tracking service requests. Thank you.
To slow
I try 5 times to open the application
Roy6226
7 months ago
Developer Response
Dear Roy, we apologise for the inconvenience and have taken note of your concern. Kindly share a screenshot of the issue faced at mobileapp@tataaia.com to resolve this as soon as possible also, you can raise a service request as we have an option in policy servicing for raising and tracking service requests. Thank you
Very bad app
Doesn’t work properly…keeps hanging and doesn’t proceed the payments!
LaLaLand124421
8 months ago
Developer Response
Dear, we sincerely apologize for the inconvenience caused. We have acknowledged your concern and kindly request that you make payment through our website. Please note that our payment system is currently undergoing development, and we assure you that improvements will be made shortly. Thank you for your understanding.
Below Par
App UI is not user friendly. It’s very hard to navigate the Ui and find something useful.
do gh Fongo do
9 months ago
Developer Response
Dear, we apologise for the inconvenience and have taken note of your concern. Kindly share your policy number and a screenshot of the issue faced at mobileapp@tataaia.com to resolve this as soon as possible also, you can raise a service request as we have an option in policy servicing for raising and tracking service requests. Thank you.
Need to login in every time!
Login issues
sachin b s
a year ago
Developer Response
Dear Sachin, we apologise for the inconvenience and have taken note of your concern. Kindly share a screenshot of the issue faced at mobileapp@tataaia.com in order to resolve this at the earliest. Rest assured, we are working on many developments and will keep releasing new versions with updates that will alleviate your concerns.
Worst experience!
A circle that always revolves. Payment gateways doesn’t work. So disappointing that TATA maintains this.
Naraparaju
a year ago
Developer Response
Dear Naraparaju, we apologize for the inconvenience caused. Our development team has resolved the issue please try now. If you still face issues, for further assistance and to get resolution of problem please get in touch with us via 1 860 266 9966 or customercare@tataaia.com
Waste of time
Everytime I want to make payment, wait spinner doesn’t go away, it keeps spinning.
onkarsghotra
a year ago
Developer Response
Hi there, we apologize for the inconvenience and have taken note of your concern. Kindly share a screenshot of the issue faced at mobileapp@tataaia.com in order to resolve this at the earliest. Rest assured, we are working on many developments and will keep releasing new versions with updates that will alleviate your concerns.
What a non sense app?
The app desnt give user to select year while entering DOB in login screen. This is just one f the stupid app with frustrating user experience. No option to login to the app 😡😡😡
srkshiva318
a year ago
Developer Response
Hi there, we apologize for inconvenience caused. you can directly type DOB, when entering the detail without using the calendar. If you still face issues in the login process, we request you to contact us via 1 860 266 9966 or mobileapp@tataaia.com to resolve your issue on priority.
Asking to update
This app is asking me to update even though I did it. Now I can’t use the app because it won’t let me go ahead without updating. When I go to the app store, its already updated.
Saadats
a year ago
Developer Response
Hi there, we apologize for inconvenience caused. Our development team has resolved the issue, please try now. If you still face issues then, we request you to contact us via 1 860 266 9966 or mobileapp@tataaia.com to resolve your issue on priority.