Problem
I have it since last year and worked perfect. Today I’m trying to set it up again and the app don’t want to work 😔 I need help
Poor software
I bought one fan and it worked very well with the software. However, I bought a second fan to splice with the first fan and the app does not do what it says it can do. There tutorials show that it can be done on a desktop, but this is false. There is no software at least in the US, that will allow this. If you are going to purchase one purchase just one do not think that you can do any splicing.
There is no customer support that you can contact nor any tutorials and how to splice with the phone app. I will most likely return the second fan because it is useless to me if I cannot splice.
There is no customer support that you can contact nor any tutorials and how to splice with the phone app. I will most likely return the second fan because it is useless to me if I cannot splice.
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Completely useless and impossible to understand Can’t connect to WiFi or Bluetooth.
The worst app design ever!! No instructions or anything. So frustrating. Not worth the headache at all.
Holosuck
Fan is cool however good luck connecting and the app needs major improvements!
Crashes upon custom video import.
I tried to import my custom video,and it literally crashed the entire app. And lost everything.
Continue to crash
It crashes and freezes and you have keep reinstalling cause to loose your images needs a serious update
terrible
App is very buggy and requires own internet to download and 3d internet to upload, which is a very slow process. Uploading a 10 second video can take several minutes and the app is very buggy.
App not working properly
It gets disconnected and crashing all the time. When a clip is playing, app cannot control the pause/stop function.
Keep Trying
Yes the app is glitchy, keep at it. Ive purchased 5 of these fans and rarely have a problem. Working from a pc wifi is much better than the phone.
Why
Not sure why I just spent $100 on a fan that is really not customizable. You guys need to do a lot better of a job with this app. No one‘s gonna read this and no one‘s gonna do anything of course because it’s just another Chinese product that is pretty much trash. Probably just going to return it. I wouldn’t known that the app is total garbage I wouldn’t have bought it.
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