Oman Taxi User Reviews

Oman Taxi: Tasleem Taxi

Tasleem Trending LLC

Travel

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Ahmed algammari

2 months ago

Needs improvement

I’m updating my review and giving the app one star as a developer in instead of improving the app and ensuring compatibility with assistive technologies claims that the app does not have issues without knowledge or experience. I am an accessibility expert with over 14 years of experience, and yet this developer comes and say our app doesn’t have anything. I’m also an native screen reader user. The app falls short in several key areas, particularly in terms of accessibility and functionality. First, it lacks proper support for assistive technologies, making it difficult for users who rely on voiceover to use the app fully. Additionally, the waiting times for finding a driver are significantly longer compared to other similar apps. Payment options are another area of concern; the app defaults to cash payments, even when users attempt to add a credit card, which is inconvenient and frustrating. Furthermore, there is no feature allowing drivers or riders to upload their pictures, making it harder to identify the person you are meeting. Moreover, the app’s search function is unreliable, with many businesses not appearing in search results. This often forces users to request rides without a set destination, leading to longer and sometimes costlier routes, especially for those unfamiliar with the area, such as tourists. Overall, these issues hinder the app’s usability and efficiency, necessitating significant improvements to meet user needs and expectations.

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Noah.Alhadidi

5 months ago

Response from developer

Thank you for taking the time to write to us about your experience with Tasleem Taxi. I’m truly sorry to hear that it did not meet your expectations. As per our team, there are no issues as mentioned your comment. We are truly appreciated your response and let us get in touch withyou to resolve it. Thank you

Needs improvement

The app falls short in several key areas, particularly in terms of accessibility and functionality. First, it lacks proper support for assistive technologies, making it difficult for users who rely on voiceover to use the app fully. Additionally, the waiting times for finding a driver are significantly longer compared to other similar apps.

Payment options are another area of concern; the app defaults to cash payments, even when users attempt to add a credit card, which is inconvenient and frustrating. Furthermore, there is no feature allowing drivers or riders to upload their pictures, making it harder to identify the person you are meeting.

Moreover, the app’s search function is unreliable, with many businesses not appearing in search results. This often forces users to request rides without a set destination, leading to longer and sometimes costlier routes, especially for those unfamiliar with the area, such as tourists.

Overall, these issues hinder the app’s usability and efficiency, necessitating significant improvements to meet user needs and expectations.

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Noah.Alhadidi

7 months ago

Response from developer

The app does not work

It keeps crashing. It is stuck in the page where it keeps asking for referrals and I can’t skip that.
Totally useless

Gh31284522

a year ago

Response from developer

Thank you for using the taxi application Don't hesitate to reach out again if you need help. Thank you again for using the Tasleem Taxi Service

Stupid

The most stupid taxi app I’ve ever seen, they changed my bank account twice, but the app showed that the ride was not paid, so I have to pay with cash. Last time they just deleted my card from the app and now I can’t even to log in!

zaboleva

a year ago

Response from developer

Thank you for using Tasleem Taxi. We apologize for the inconvenience. Don't hesitate to reach out again if you need help (info@tasleem.om)

Doesn’t work

OTP doesn’t get sent to set up account

Alluring Snail

2 years ago

Response from developer

Thank you for using tasleem taxi The OTP code arrives via WhatsApp and email, We apologize for having this issue. Don't hesitate to reach out again if you need help. Thank you again for using the Tasleem Taxi application